Service Mechanical

CAREER OBJECTIVE

Dedicated and hardworking seeks for a firm that can offer personal development, career growth and advancement in life.

To fulfill the position that allows me to demonstrate my skills and experiences and forward me to explore all my potentials into becoming a better professional.

WORK EXPERIENCE

Grundfos-India

Worked as Backend support Technical executive (Nov 2019-July 2020).

Roles and responsibility:

Adeptly handle inbound & outbound calls from customers/partners for sales and service using cloud management platform software.

Provides customer satisfaction through effective and timely resolution of variety of customer inquiries.

To coordinate with authorized service partners and backend team on service deliverables.

Providing back-end support for order booking in SAP, price working.

Daimler (Bharath Benz)

(SEP 2018- Oct 2019)worked as a CCRep and Technical support in Daimler (Bharath Benz), oragadam .

Roles and responsibility in Daimler India.:

Handling customer complaint’s via voice / mail.

Supporting Dealer PAN India.

Follow ups of complaint’s till closure.

Adhere to clients KPI.

Generating concern and accident report

Volkswagen (TVS Dealership)

Worked as a service supervisor in Volkswagen service, Whites road branch, Chennai; from 26-09-16 and got experience as a service advisor trainee at Ashok Leyland( Tvs dealership,

Thiruvannamalai about six month.

Having basic knowledge in automobile parts.

Experience in warranty process based on service parts.

Experience in technical DSA campaign for pollution control; software updation.

BASIC ACADEMIC CREDENTIALS

Qualification

Board/University

Year

Percentage

B.Tech (Mechanical Engineering)

R.V.S.C.E.T, Karaikal

(Puducherry University)

2012-2015

8.24

(CGPA)

D.M.E

K.P.T.C,Karaikal

(Directorate Of Technical Education)

2010-2012

79.17%

D.C.A

IID College

(Indra Gandhi Open University)

2009-2010

91.57%

HSC

T.G.H.S.S,Ambagarathur

(Tamilnadu,State board)

2008-2009

71.92%

SSLC

S.W.H.S.S,Nallezhundur

(Tamilnadu,State board)

2006-2007

84%

SUMMER INTERNSHIP PROGRAM

One week inplant training in Diesel Loco Shed, Golden Rock,Trichy

PROJECTS DETAILS

Mechanical Properties And Sliding Wear Behaviour Of Electroplating “Ni” Based alloy coating on “Al-6063” Substrate.

SOFTWARE PROFICIENCY

Solid works.

Pro/E wildfire.

Ansys.

Ms Project.

Photoshop,

Microsoft Office Word, Microsoft Office Excel, Microsoft Office Power Point.

Tally.

CO-/EXTRA –CURRICULAR ACTIVITIES

Participated in National level design completion conducted by CADD Centre Training Service

Participated in Intercollege techno-cultural Meet at PKIET,Nedungadu (Karaikal).

ACHIEVEMENTS

Won a silver medal in relay in zonal in year 2007 Tarapur(Maharashtra).

Actively participated in various sports activities for inter school.

INTERPERSONAL SKILLS

Ability to rapidly build relationship and set up trust.

Confident and Determined.

Ability to cope up with different situations.

PERSONAL DETAILS

Father’s Name :- Mr.S.Chandrasekaran.

Permanent Address :- No-10,Pillaiyaar Koil st, Nallezhundur, Nallambal post-609601.

Date of Birth :- 24th March 1991.

Language Known :- Tamil, Hindi, English, Marathi.

Marital Status :- Single.

Nationality/Religion :- Indian / Hindu.

Interest & Hobbies :- Internet browsing,Dance, Badminton,Chess and reading about

Medicinal Plants.

DECLARATION

I consider myself familiar with Mechanical engineering aspects. I am confident of my ability to work and

assure to give my best in all ways.

I do hereby declare that the above information is true to the best of my knowledge.

Place: Karaikal.

Date: (C.RAMKUMAR )

C.RAMKUMAR

B.Tech., Mechanical Engineering

Contact No. : -908*******

E-mail:-**********@*****.***

No-10, PillaiyaarKoil St,

Nallazhundur, Nallambal Post,

Karaikal - 609601

Contact this candidate