Manager Service
Resume:
STACEY HARPER
Mena, AR *****
*********@*****.***
EXPERIENCE
Janssen Avenue Florist & Gifts, Mena, AR - Customer Service March 2014 - January 2016
Made flower arrangements, took phone orders and in-store orders, assisted customers with gifts and arrangements.
Calcasieu Parish School System,Lake Charles, LA - Bus Driver & Substitute Teacher
September 2011 - February 2014
Drove school bus for all grades during school week. Taught and enforced rules for behavior and procedures for maintaining order among a class of 20+ students.
Hatfield Lumber, Mena, AR — Accounts Payable/Payroll July 2010 - April 2011
Performed firm’s reconciliation of payroll, annual bonus, annual reporting and management of investments. Also responsible for keeping all applicable regulations, policies and procedures for health, safety and environmental compliance current.
The Men’s Wearhouse, Lake Charles, LA - Operations Manager
January 2004 - May 2010
Trained, coached and mentored staff to ensure smooth adoption of new tuxedo rental program. Strengthened company’s business by coordinating Bridal Show Events. Achieved store sales and rental goals. Managed CSA staff resulting in Top CSA Team award in our region. SteinMart, Lake Charles, LA - Front End Manager
December 2001 - December 2003
Managed and trained team of cashiers, service desk and vault. Worked as a team member performing cashier duties, customer service and vault duties.
Career Overview
- Dedicated customer service
representative with
motivation to maintain
customer satisfaction and
contribute to company
success.
- Friendly sales associate with
25+ years experience working
in diverse retail and customer
service environments.
- Skilled Operations Manager
with solid experience
managing all levels of
multiple projects including
budgeting and
administration.
The Home Depot, Lake Charles, LA - Area Manager
January 1991 - November 2001
Hired, managed and trained a team that staffed 4 departments. Assigned tasks to associates, staffed projects, tracked progress and updated general manager as necessary. Communicated with vendors regarding back-order availability, future inventory and special orders. Managed and worked in departments to best serve our customers. Activities: Organized and conducted the kids workshop and DIY classes. Participated in Habitat for Humanity and Partners in Education. EDUCATION
Henderson State University, Arkadelphia, AR - Graphic Design
1987 - 1990
Mena High School, Mena, AR
1982 - 1986
Contact this candidate