Service Representative Customer
Resume:
****************@*****.***
Beni Mellal, Morocco
CUSTOMER SERVICE REPRESENTATIVE
AMINE BOUAYAD
PROFESSIONAL SUMMARY
A fun loving professional individual who has a genuine interest in working with and helping customers. Amine fully understands the importance of appearance and behavior in creating a positive impression in any face to face role. He is therefore always immaculately dressed, well spoken and very polite when meeting customers.
AREAS OF EXPERTISE
Strategic Planning
Brainstorming
Leadership
Client Relations
Copywriting
Graphic Design
Advertising
WORK EXPERIENCE
Responding appropriately to customer questions and comments Assisting customers in making a decision about a product or service to buy. Resolve All hard Complaints.
CUSTOMER SERVICE REPRESENTATIVE (DUBAI)
MIA RS
2014-10 / 2017-01
Maintained up to date knowledge of bank policies
Managed and supervised a team of customer services Tracking The Payments to protect The credit or debit FRAUD DEPARTMENT Supervisor (DUBAI)
AWOK.COM ( MIA RS Group )
2017-01 To 2019-02
regarding payments, account, changes, and upgrade. representatives.
cards Holders From Fraud.
Responding appropriately to customer questions and comments CUSTOMER SERVICE REPRESENTATIVE (RABAT)
majorel 2019-10 / To date
EDUCATION
BEN SINA HIGH SCHOOL
Science of life and earth Baccalaureate
2014-07
LANGUAGES
Arabic
English
French
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