Security Officer Customer Service

PETER BELL

905-***-**** *************@*******.***

PROFILE SUMMARY

Result-driven individual with strong ability to perform legal research and excel in high pressure situations. Driven to provide excellent customer service to ensure client retention.

HIGHLIGHTS OF QUALIFICATIONS

Excellent attention to detail and proofreading skills

Knowledge about the Criminal Code and Federal Statutes

Understand human behavior and how people respond differently in similar situations

Excellent verbal and written communication skills used for investigative techniques

Asses complex situations and formulate solutions using conflict resolution and mediation

Comfortable and confident Public speaker able to motivate others to action

Successful leader, equally effective as member of a team

RELEVANT SKILLS

Records management

Maintained, and updated files, databases, records, and other documents

Composed office correspondence such as requests for documentation and responses to requests for information; evaluated how to file each provided document for internal use

Legal research and document preparation

Prepared and assisted in the preparation, compilation and coordination of reports and records for reference and research purposes

Assisted senior paralegals with the research and gathering of legal documents

Researched applicable laws and codes, analyzed factual information and prepared summary reports.

Filed prepared documents with local state courts, submitting all paperwork on time

Technical proficiencies

Drafted letters as needed to clients using Word and WordPerfect

Microsoft Office Suite, LexisNexis, Concordance, Symantec eDiscovery Platform

Systematically organized, tracked and maintained document files and case correspondence, using, where appropriate, computer databases and imaging software

EXPERIENCE

Courier, FedEx 2017 – 2018

Fabricator and Welding/Laborer, Miska Trailer Factory 2014 –2016

Security Officer, Intelligarde 2011 – 2014

Security Officer, Sheprott K9 Security 2010

Warehouse Manager, Jonathon’s Flooring 2005 – 2008

PRACTICUM EXPERIENCE

Paralegal Intern, Parsons Paralegal 2020

EDUCATION

Paralegal Program, Trios College 2020

Computer Skills Training, Summit College 2018

Law Enforcement Foundations (Honors), Everest College 2010

Contact this candidate