Customer Service Accounting

Ziyue Wang

*******@**********.**************.**

St. Catharines, Ontario, L2R 6B7

OBJECTIVE

To obtain a co-op position in customer service or financial industry.

Ability to critically thinking, fast learning abilities, commitment to succeed and relevant studies make the perfect fit for this position.

Reputation for excellence with goal of improving customer service

Highly organized in coordinating staff; overseeing daily activities; assigning tasks

Strategic in solving customer complaints and evaluating guest satisfaction

EDUCATION

Honours Bachelor of Business Administration- Hospitality Sep 2019 - Present

Niagara College, Niagara-on-the-lake, Ontario

•Expected graduation: April 2023

•Current GPA: 82%

•Relevant completed courses: Fundamentals of Accounting, Statistical Research Concepts

Relevant Coursework:

Advanced Managerial Communications

Guest Systems Management

Financial Management

Introduction of Macroeconomics

Strategic Crisis Management

Statistical Research Concepts

Fundamentals of Accounting

New Venture Development

Introduction of Microeconomics

SKILLS

•Microsoft Office Suite

•Mandarin

•Accuracy and attention to detail

•Adaptability and flexibility

•Time management

CERTIFICATIONS

Smart Serve Certificate January 2021

Food Handler’s Certification October 2020

Worker Health and Safety Awareness in 4 Steps Certificate January 2021

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