Clinical Administration
Resume:
Bhargavi Rajput
Contact
Address
Lloyd's Estate C Wing - 3103,
Behind Dosti Acres, Wadala (E),
Mumbai - 400 037
Mumbai, MH, 400037
Phone :
E-mail:
*************@*****.***
https://www.linkedin.com/in/bha
rgavirajput3/
Skills
Team
management
Very Good
Leadership
Excellent
Partnerships &
Networking
Excellent
Organizing &
Planning
Very Good
Strategic
planning
Very Good
Operational
improvement
Good
Languages
English
Native
French
Advanced
Hindi
Superior
Marathi
Advanced
Gujarati
Advanced
Hobbies
Self-learned sketch and paint
artist.
Work History
Jan 2021
Apr 2020
May
2019
Clinical Administration - Kokilaben Dhirubhai Ambani Hospital, Mumbai, India.
• Assistance in supervising daily operations of the staff by ensuring departmental communication and performance management.
• Assisting in process implementation to improve patient services by supporting smooth functioning of patient care services with respect to the department.
• Develop and perform TAT for services.
• Assisting in resolving queries of doctors, nurses and other staff members as well as assist in patient feedback and analysis.
• Helping in reviewing policies, protocols and procedures for clinical departments.
• Resolving patient issues when required.
• Overseeing hand hygiene, cleaning and disinfection processes as part of Infection Control Department.
• Maintaining daily reports of HAIs and assisting in conducting surveillance of infection data on a daily basis & maintaining antibiotic data of patients.
• Monitoring employee health records on a regular basis. Program Manager - Hopscotch Health Pvt Ltd, Mumbai, India.
• Developed, designed and launched the first program of the organisation. (Diabetes control)
• Organizing and developing the program in accordance with the mission and goal of the organization to support the strategic direction.
• Establishing and building new networks and relationships by collaborating and meeting with doctors, charitable clinics, corporate hospitals, healthcare organizations.
• Interacting with patients to ensure patient safety and efficient delivery of quality patient care service.
• Developing evaluation methods/internal processes to assess the strengths and identify areas for quality improvement. Developing and analysing KPI's/metrics performance for the organisation.
• Developing new business opportunities by closing deals for increasing the revenue of the organization.
Operations Associate (Administration) - Hopscotch
Health Pvt Ltd, Mumbai, India
• Lead/supervise and delegate tasks to the project team to meet deadlines - People and staff management.
• Tracking and managing day to day operations and
reporting/resolving issues.
• Supporting the Director with the enforcement of
company policies and standards.
Accomplishments
Completed training and research
project at NFB (National Facility
for Biopharmaceuticals),Mumbai.
Completed laboratory research
thesis under University of Mumbai
at GNIRD,Khalsa
College,Matunga.
Felicitated for Achiever's award
for ‘O' grade in T.Y B.Sc.
Bioanalytical Science (7.0/7 GPA)
(University of Mumbai)
• Maintaining communication between the team and the Co-founders of the company on a daily basis by
reporting to the Director.
Feb 2019 –
Apr 2019
Columbia Asia Hospital, Pune
Projects /case studies:
• Audit of Medication management according to NABH guidelines.
• Identifying waiting time for USG in Radiology department and its process improvement.
Aug 2018 –
Oct 2018
Saifee Hospital, Charni Road, Mumbai
Projects /case studies:
• Identifying the causes of rework effecting the cost of quality
(COQ) in the hospitals.
• Comparative study of ALOS between payed and subsidized classes of patients.
Apr 2018 –
June 2018
Kokilaben Dhirubhai Ambani Hospital, KDAH,
Mumbai
Project/case study:
• Identifying the challenges faced by the Laboratory Medicine Department and implementation of process
improvements.
Jan 2018 –
Mar 2018
Lokmanya Tilak Sion Hospital, Mumbai
Projects/case studies:
• Understanding the workflow/functioning of Clinical and Non-clinical departments, making observations about inefficiencies and recommending changes for the same.
• Understanding the issues faced by Class VI workers in the medical ward.
May 2016 –
Aug 2016
Tata Memorial Hospital, Mumbai
• Observership of various processes in the Medical Oncology Laboratory.
Education
2017-2019 Master's of Hospital Administration
Tata Institute Of Social Sciences - Mumbai
2015-2017 M.Sc. Bioanalytical Sciences
Guru Nanak Institute Of Research - Mumbai
2012-2015 B.Sc. Bioanalytical Sciences
Guru Nanak Institute Of Research - Mumbai
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