Tilak Mani Tripathi
Manager Restaurant
Lucknow, Uttar Pradesh
Email : adktyf@r.postjobfree.com
CAREER OBJECTIVE:
Effective and communicative hotel manager with 20+ years of professional experience in a dynamic environment. Eager to help ensure seamless daily operations and offer experience exceeding guest expectations.
Currently in search of a job considering unfavourable circumstances a.k.a. pandemic. CORE COMPETENCIES:
1 Restaurant Management
2 Performance Management
3 Customer Satisfaction
4 Quality and food Management
PROFESSIONAL EXPERIENCE:
CONSULTANT
A RESTAURANT
January 2009 to Present
Interviewed, selected, coached and supported associates, ensuring they performed in accordance with the established hotel standards and values. Assisted the General Manager in preparation of forecasts and reports as well as in the development and implementation.
Resolved customer complaints, and anticipated potential problems by reviewing and monitoring operational issues, business flow, and associate performance. Cooperated with the sales staff to discuss and implement sales strategies to improve occupancy levels and revenues.
Created specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Hired, trained, developed, measured performance, disciplined, and scheduled department staff.
Restaurant Floor Manager
KEMPENSKI HOTEL, SAINT-PETERSBURG
July 2007 to October 2008
SALES MANAGER OOOPROGRESS
RUSSIA Ltd
December 2005 to June 2007
Russian/Indian Brass/Zinc Manufacturers.)
OOOPROGRESS RUSSIA Ltd - Phoenix, AZ
February 2003 to November 2005
Key Skills
Analytical skills
Communication
Conflict resolution
Hotel operations
Multitasking
New business development
Prioritizing
Problem-solving
Project management
Time management
MANAGING & DISTRIBUTION
(3 restaurants opened and cobra beer franchise for Russian Federation) PHOENIX GROUP RESTAURANTS
ASST. MANAGER OF RESTAURANTS PHOENIX GROUP
Mix cuisine restaurants - Phoenix, AZ
September 1995 to February 2003 in Moscow & St. Petersburg) SUPERVISOR OUTLETS
TAJ GROUPS OF HOTELS
January 1992 to September 1994
350 rooms LHW membership)
COMPLETED FOOD & BEVERAGE DIPLOMA FROM I.T.D.C.
India Tourism Development corporation Hotel Chain
(Ashok group of Hotels) On job training
April 1989 to December 1991
TRAINING AND SPECIAL FOOD & BEVERAGE ACTIVITIES
1. (Food & Beverage trainer for Global travel & Tourism Partnership) 2. (Managed Food Festival & Sunday brunch)
3. (Part of team that organized the Cobra launch in Russia) EDUCATIONAL QUALIFICATIONS:
Central School (10th Standard 1981), Air Force Academy, Hyderabad Central School (12th Standard 1983)
Bachelor of Arts in Hindi, English, Sociology
Indira Gandhi international Open University Delhi – Delhi June 1985 to May 1988 Skills
• Organising food festivals, Sunday brunches, Bartenders training classes, Wine tastings state banquets.
• Opening of Restaurants
• Running own pizzeria
• Distributing franchisees
Additional Information
Served number of times' to many VVIPs and dignitaries like American president George Bush, and Russian Federation president Vladimir Putin numbers of times' and many more...
STRENGTHS:
Multi-tasking ability
Problem solving abilities
Quick and self-learner
Adaptable to any kind of environment Committed
to deadline.
Sincere and focused
LINGUISTIC PROFICIENCY:
Hindi(fluent), English(fluent), Russian(fluent), French(Hospitality Basic) PERSONAL DETAILS:
Date of birth : 19/03/1965
Gender : Male
Marital status: : Married
Father’s Name : Mr. Kailash Nath Tripathi