Customer Service
Resume:
Jessica Salazar
Enthusiastic, friendly, and outgoing customer service associate proficient at
building positive relationships with new and existing customers by offering superior customer service.
412 Leisure World
Mesa, AZ 85206
*******.********@*****.***
EXPERIENCE
October 2020- December 2020
Seasonal Product Flow Specialist Best Buy Aurora, CO Picked customer orders
Organized Curbside Pick Up orders
Received merchandise
Processed shipments
Packed customer orders
Changed signage around the store
October 2019-December 2019
Seasonal Fulfillment Macy’s Aurora, CO
Picked customer orders
Organized Pick Up In Store orders
Packed customer orders
July 2017-April 2019
Merchandiser The Home Depot Aurora, CO
Organized store merchandise racks and displays to promote and maintain visually appealing environments
Was safety captain as well as in charge of merchandising a large area of the store
Had strong relationships with the store associates due to strong interpersonal communication skills
Placed prices and descriptive signage to enhance displays and promote items
Arranged items in favorable positions and areas of store to attract customers and optimize sales
Printed various labels and tags for all merchandise August 2016-November 2016
Cashier Mama Alvino's Pizzeria Aurora, CO
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
SKILLS
Customer service-oriented
Excellent communication
skills
Payment collection
Credit card processing
Written and verbal
communication
Inbound and outbound calling
Interpersonal communication
MS O ce proficiency
Multi-line phone talent
Reliable and punctual
Processed POS transactions, including checks, cash and credit purchases or refunds
Maintained high productivity by e ciently processing cash, credit, debit and voucher program payments for customers
Trained new team members in cash register operation, stock procedures and customer service
EDUCATION
William C. Hinkley High School, Aurora, CO — High School Diploma
2017
Ranked in Top 4% of class
4.2 GPA
Community College of Aurora, Aurora, CO — Associates of Science in Psychology
2017
2.9 GPA
Graduated college and high school at the same time
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