Production Support Executive

Prithvi Nilesh Korde

Date of Birth – **th September 1996

Gender – Male

Marital Status – Single

Religion – Hindu

Nationality – Indian

Phone Number – +91-992*******

Address – Krupa building, bhagat lane, mahim (400016) Mumbai Email Address - **************@*****.***

Personal Attributes:

A team Player, honest, cooperative, very creative and a person of high integrity. I am quick to grasp new ideas and concepts and to develop innovative and creative solutions to the problems.

A versatile person ready to learn new ideas and explore beyond the bounds of my profession and aggressively meet the challenges and hence advance in dynamic corporate world. Career Objective:

To succeed in an environment of growth and excellence in Banking Payment domain using The best available technology with my analytical abilities which provides me job satisfaction and Self-development and help me achieve personal as well as organizational goals.

Working in a competitive and challenging technological environment with a view to gain skills, knowledge and professionalism, to use these skills in helping humanity confront the challenges it faces on a day-to-day basis.

To work for an organization which provides me the opportunity to improve my skills and knowledge to grow along with the organization objective.

Work Experience:

FIS Payment Solution & Services (November 2018 – February 2021) Designation: Production Support Executive

PROJECT DETAILS

Project 1- ATM-SWITCH

Bank Name: Union Bank of India.

Roles and Responsibilities

Providing support to the clients by taking the requirements.

Monitoring ATM, ECOM & POS transactions.

Production Movement of the Application on Bank Server.

Co-ordinate with Developers.

Working on fraud navigator for Union Bank of India for creating rules on issuer side.

Knowledge of messaging standards (ISO 8583) on Ecommerce Transaction.

Validation of data elements in online messages and reporting if any discrepancies Observed.

Raise & Track issues with NPCI / Banks

Validation of logs for bank transactions.

Writing and executing the simple SQL Queries for database testing.

Able to host and configuration web application or Web Portal.

Regular Reporting with senior and test manger.

Identify & resolving issues at UAT as well as Production Level. Project 2- Fraud & Risk Management (EFRMS).

Bank Name: Fincare Small Finance Bank.

Roles and Responsibilities

Monitoring real time alerts for the Fraud Management system that would indicate high risk transaction within the business portfolio.

Testing the rules and doing modification when necessary

Proactively acting on the suspicious/fraud data provided by the bank to ensure no financial loss.

Co-ordinate with the related internal and external stakeholders.

EFRM applications: Fraud Navigator for cards payment, Memento for retail banking & RSA for internet and mobile banking.

Finacus Solutions Private LTD. (February 2018 – October 2018) Designation: Trainee Implementation

Maintaining the Switch.

Monitoring ATM, ECOM & POS transactions.

Preparation of test plan & checklist

Perform day zero check to ensure good to commence certification testing.

Perform & support the bank to perform the transaction as per the certification test cases

Co-coordinating with developers to fix the bug and make necessary changes.

Regular reporting with senior and test manager.

Test mobile application, web application & interface testing

Creating system batches and parameters in core banking system.

Altor Executive Search (September 2017 – January 2018)

Backend IT Support.

Head Data Operator & Analyst

Working in ERP (Enterprise resource planning) Projects Education:

Year 2017 to Year 2019 – M.Com Part 2

Year 2014 to Year 2017 – NIIT Mumbai – Graduate in software engineering.

Year 2014 to Year 2017 – B.Com

Year 2012 to Year 2014 – HSC

Year 2011 to Year 2012 – SSC

Skills:

Microsoft Office

Tally

Linux

Visual Studio

SQL Server

Languages:

English

Marathi

Hindi

German (A2 Level)

Personal Details:

Father – Working in Western Railways as Chief Booking Officer

Mother – Working in S.V.C Bank as Assistant Branch Manager Declaration:

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars. Date:

Place: Mumbai

(Prithvi Nilesh Korde)

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