Joya Riggs
Pleasant Prairie, WI
**********@*****.***
Business student eager to learn new roles and contribute wherever necessary and has skills including organization, problem resolution, and efficiency.
Authorized to work in the US for any employer
Work Experience
Teller
U.S. Bank - Kenosha, WI
February 2019 to August 2020
• Coordinated daily cash reconciliation in high-volume location.
• Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
• Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions. Host/ To-Go Specialist/ Server/ Expeditor
Chili's Grill & Bar - Kenosha, WI
June 2017 to February 2019
• Created orders, documented special requests and followed up with kitchen personnel to foster top- quality service and minimize complaints.
• Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
• Prepared beverages and filled food orders for customers. Cashier
Fresh Thyme Farmers Market - Kenosha, WI
January 2017 to June 2017
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Reviewed and resolved differences between accounting information and cash drawer.
• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Checked prices for customers and processed items sold by scanning barcodes. Sales Associate
Adidas Outlet - Pleasant Prairie, WI
June 2016 to December 2016
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Processed POS transactions, including checks, cash and credit purchases or refunds. Assistant Cake Decorator
Paielli's Bakery - Kenosha, WI
June 2015 to June 2016
• Precisely arranged display cases throughout workday to highlight finished products.
• Kept work area safe and sanitized by washing utensils, tools and countertops.
• Prepared special creams and frostings for cakes and other dessert specialties.
• Decorated pastries and cakes quickly and precisely by organizing and prioritizing each task. Education
Bachelors degree in progress in Business Administration Grace College and Theological Seminary
May 2014 to Present
Skills
• Customer Service: Intermediate
Organization: Intermediate
• Banking
• Financial Services
Assessments
Teamwork: Interpersonal Skills — Expert
October 2020
Responding to challenging team situations at work
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.