Robert Rueckert
*** * ******** *****, ********, AZ 602-***-**** ***.********@*****.***
Education
COMPUTER NETWORKING SYSTEMS DUNWOODY/NEI 2002-2003
·Continued education
ELECTRONICS TECHNOLOGY NEI 1980-1982
·Associates degree
Skills & Abilities
TECHINCAL
·Lab Equipment: Instron load testing
·Applications: Microsoft Office Suite, Adobe Photoshop, Adobe Indesign
·Operating Systems: Windows, Macintosh
·Hardware: Troubleshooting PC and Macintosh systems
·Peripherals: Installation and troubleshooting of scanners, printers, hard drives, CD drives, DVD drives, graphic cards.
·iOS, Smartphone, Tablet and PC troubleshooting experience.
PROFESSIONAL
·Experience with troubleshooting.
·Demonstrated verbal, written and listening skills.
·Ability to meet the needs of many projects in very limited timeframes.
·Strong communication skills.
·Strong dedication to work.
Experience
R&D TECHNICIAN STRYKER SUSTAINABILTY SOLUTIONS JANUARY 2019-APRIL 2019
Contract position to support research and development activities of vascular and surgical product lines for 510K submissions. Execute protocols in accordance to plan and in alignment with Good Laboratory Practices. Execute burst testing, inoculations, reliability and simulated use testing.
CUSTOMER SERVICE ENGINEER XEROX CORPORATION 1983-2010
25 years of experience servicing, maintaining and installing Digital Printers, Digital Press and Digital Front Ends. Trained customers on basic use of equipment and initial set up of printers on workstations. Installed and updated software on digital Macintosh and PC based front ends. Installed print drivers. Provided routine maintenance on digital printers for all assigned customers. Troubleshooted software, hardware and printing issues. Installed software and security updates. Performed inventory management for assigned region.