Machine Operator Sales

Lutho Dlodlo

East London, Eastern Cape, South Africa

***********@*****.*** 081*******

linkedin.com/in/lutho-dlodlo-b21760206

Summary

OBJECTIVE

Social Work & Law graduate seeking emplyment so as to provide the workplace with competent, ethical service to clients, uphold and maintain a high level of

professionalism at all times, while continuously striving to reach new levels of customer/client satisfaction. Experience

Machine Operator

Yanfeng

Aug 2016 - Jun 2017 (11 months)

Operated Theven Machine equipment safely and

efficiently with a team of 8 employees.

Correct use of a variety of hand tools, saws and

cutting equipment to carry out job duties.

Completed 60 door panel per hour according to schedule and helped struggling team members.

Inspected parts for cleanliness and freedom from

contaminants.

Financial Advisor

Liberty Group South Africa

Jun 2015 - Mar 2016 (10 months)

Educated and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.

Met and exceeded the weekly target of 5 new accounts a week. Cultivated, established and strengthened relationships with new clients and educated clients on account services and capabilities.

Capitalized & increased on gaps in the market and compiled a list of prospective clients, and set up new accounts.

Salesperson

Edgars

Feb 2015 - May 2015 (4 months)

Reviewed customer feedback and completed sales to evaluate customer satisfaction and determine immediate service requirements.

Identified client needs strengthened relationships and generatedimproved sales. Developed and initiated rapport with clients by understanding needs and clearly explaining products. Lutho Dlodlo - page 1

Assisted in product placement and visual merchandising, maintaining an attractive and inviting appearance.

Social Work Intern

University of Fort Hare

Jun 2014 - Nov 2014 (6 months)

Assisted Social Workers with wellness checks and home visits to supervise separated families. Conducted outreach to local referral sources to build strong partnerships for supportive services. Mediated between family members to facilitate conflict resolution and build healthy family relationships. Performed client screenings and accurately recorded data in case files to facilitate clinical care services and case management duties.

Inventory Clerk

@home - The homeware store

Dec 2012 - Jan 2013 (2 months)

Stock receiving and Packaging

Stock room stock check

Stack taking

Capable of working in isolation or in groups.

Representative

Bargain Books

Dec 2012 - Dec 2012 (1 month)

Arranged and consolidated customer feedback to evaluate satisfaction and identify service requirements.

Proactively managed client correspondence and recorded all tracking and communications. Assessed and evaluated client needs to improve sales. Initiated and facilitated rapport with clients by understanding needs and expert knowldge of products. Education

University of Fort Hare

Bachelor of Law

University of Fort

Bachelor of Social Work

Khulani Commercial High School

Matric

Licenses & Certifications

Mercedes-Benz Skills Development Porgram - Mercedes-Benz South Africa Lutho Dlodlo

Lutho Dlodlo - page 2

Skills

Customer Service • Sales • Conflict Resolution • Teamwork • Office Administration • Microsoft Office

• Attention to Detail • Workplace Safety • Communication • Records Management Lutho Dlodlo - page 3

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