Manager Operator
Resume:
COLIN R BROPHY
*****.******@******.**.** – ***********@*****.***
Profile
A highly motivated 29 year veteran of the Department of National Defense, Colin has completed 4 operational tours of duty overseas and a 3 year posting to NATO Headquarters in Brunssum, The Netherlands, resulting in vast experience with its IT structure and knowledge of the department and its complex organizational hierarchy.
For the past 5 years, Colin has been involved in communications planning and operations within the headquarters, armored and aviation environment. A full time soldier, who utilizes his friendly and professional demeanor in order to obtain unit/formation goals through training and in operations. As a full time troop Warrant Officer, Colin effectively managed administration, manning and operations at the troop level in support of his brigade. As a troop Warrant Officer, Colin managed upwards of 70 personal through training and operations planning with both brigade level II secure radio and IT communications infrastructures.
Colin finds success through promoting a team based environment and by developing meaningful relationships and trust with his peers and supervisors. By listening to and understanding their concerns and in turn offering solutions through effective verbal communication and proposals through collaboration. He has an outgoing personality, a can-do attitude along with a great sense of humor, which resonates well with his coworkers.
Comfortable and confident in front of audiences, Colin conducts speaking at various levels, ranging from his subordinates to senior staff officers. Colin’s presentations range from the implementation of orders and directives to teaching.
Colin is a practical no-nonsense leader, effectively managing teams of various sizes under often stressful situations, utilizing effective and clear communication skills as a motivating team leader, to achieve desired goals through accelerated results.
Security Clearance: Top Secret (Expires: Current, date pending processing)
NATO Cosmic Top Secret (Expired: March 2010)
Language: English.
CAREER HISTORY
JULY 1991 – PRESENT (GENERAL) DND – CANADIAN ARMY
Role: SIGNALS COMMUNICATIONS OPERATOR/PLANNER June 1991 – Present
Project: Tactical / Strategic Communications
Tasks Performed:
Provided military communications to various tactical and strategic organizations at Platoon/Troop to Brigade level headquarters.
Liaised directly with national and international military, civilian and NGO agencies in various operational capacities.
Involved with numerous IT tasks within the Canadian Forces, and abroad with NATO HQ in Brunnsum to include a major rollout of Windows Vista on the NATO Unclassified network. Senior member of the Functional Area Software and Web Services team.
Qualified junior web designer with HTML, and various web development applications.
Senior signals planner for armoured intelligence reconnaissance group in Afghanistan for two deployments. Provided communications planning and support to operations during missions while on operation to include cryptographic material and communications specific planning throughout. Sole responsibility for providing long range VHF HF tactical radio & IT planning and support, as well as providing communications operating instructions to local and international NATO organizations.
Brigade Command Post Warrant Officer for two years. Responsible for manning, planning and operations for troops support to Brigade command operations infrastructure. To include VHF, HF tactical radio and IT communications planning, training and implementation.
Planned and conducted numerous communication training courses both as instructor, head instructor and course director.
Brigade Signals Squadron IT Troop manager. Responsible for manning, planning and implementing IT helpdesk and deployed networks for LCSS.
Armoured unit Signals planner, assisted in communications planning for exercise training
REFERENCES:
REFERENCES CAN BE PROVIDED AS REQUIRED
NATO - JOINT FORCE COMMAND HEADQUARTERS, BRUNSSUM, THE NETHERLANDS
Role: Functional Areas Software/Web Services – Network Administrator July 2007 – July 2010
Project: NATO Static HQ (36 months)
Tasks Performed:
Acted in the capacity of Canada’s IT Representative within a multinational working group from the European region, responsible to provide network administration to the NATO Headquarters community under NATO Communications and Information Systems Services (NCSA).
Managed a multinational Functional Area Software Titles. Maintained Web Services and overall network administrator duties to the entire multinational headquarters sector.
Provided expert technical briefings to IT staff and consultations to multinational staff members on a daily basis, having a major impact on the facilitation of network services.
Worked closely with multinational military members and provided leadership to other members of the IT teams to ensure service level agreements were maintained.
Responsible for IT maintenance, duty network administered ticket tracking, conditioning, server side implementation, upgrades and client side services including but not limited to:
oNATO HQ day to day operations.
oNATO network infrastructure changes.
Worked in Help Desk, hardware maintenance and graduated to tier 2 network administration. Tier 2 included duty system administrator ticket controller and maintaining and operating Navy and Air Force situational awareness servers systems.
Note: Held a NATO Top Secret clearance during this assignment.
Technical Environment:
Windows Server Suite 2008, Solaris UNIX, HP UNIX & 58 various NATO Functional Areas Software applications.
REFERENCES:
REFERENCES CAN BE PROVIDED AS REQUIRED
EDUCATION
NATO CIS, School
NATO CIS, School
NATO MCCIS Administrator Course (2007)
NATO ICC Administrator Course (2008)
CF Leadership School
CF Leadership School
CF Leadership School
CF School of Communications and Electronics
Brigade level OJT
CF School of Communications and Electronics
ILP Course (2014/2015)
Advanced Instructor Techniques
Junior Leadership Course
Signals Operator, Level 6B (2009)
Signals Operator, Level 6A
Radio Operator, Level 5 (1995)
CF School of Communications and Electronics
Radio Operator, Level 3 (1991)
INTERNATIONAL MILITARY EXPERIENCE
Joint Force Command HQ Brunssum
Brunssum, The Netherlands, 2007-2010
Intelligence Surveillance Target Acquisition and Recon Company Signals Planner
Intelligence Surveillance Target Acquisition and Recon Company Signals Planner
Kabul, Afghanistan, 2005
Kabul, Afghanistan, 2003
Network Administrator Canadian Battle Group Headquarters, SFOR
Coralici, Bosnia-Herzegovina, 1998
United Nation Operation Communications Operator
Rastevic, Croatia, 1994/5
TECHNICAL SUMMARY/SECTION MANAGER POSTIONS
FUNCTIONAL AREA SOFTWARE – MANAGER
NETWORK HELPDESK OPERATOR & SUPERVISOR
SITUATIONAL AWARENESS NETWORK OPERATIONS MANAGER
HARDWARE SUPPORT SUPERVISOR
SOFTWARE DISTRIBUTION MANAGER
DUTY SYSTEM ADMINISTRATOR
SOFTWARE APPLICATIONS
Microsoft Office 2003 – 2016 Suite - O365
Adobe Writer
MISC
ITIL structure
SOFTWARE Tools
Photoshop
HTML editor
WIX
OCR/Scanning
Google Earth
VMWare
Software recovery tools
Imaging applications
Remote connection apps
Operating Systems
SCO UNIX
HP UNIX
Solaris UNIX
Banyan Vines
Windows NT
Windows Server 2008
Windows 10
Mac OS
Linux Mandrake 10
Various Linux OS variants
Mac OS
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