DIANE JULIE P. CAÑOS

PARAÑAQUE CITY, PHILIPPINES

Mobile No.: +639*********

Email address: adktfk@r.postjobfree.com

POSITION APPLIED FOR: Waitress/Barista

C A R E E R O B J E C T I V E

Seeking a commendable outline in the hospitality sector, where I can deliver my expertise, innovative hospitality and customer satisfaction skills, while maintaining the integrity and work ethics of the working environment, thereby maintaining the reputation of the organization.

P R O F F E S S I O N A L Q U A L I F I C A T I O N

BACHELOR OF SCIENCE IN INTERNATIONAL HOSPITALITY MANAGEMENT

Major in Cruise Line Operation in Hotel Services (HRM)

W O R K E X P E R I E N C E S

I.Figaro Coffee Company (33, Mayon St. Mandaluyong, Metro Manila) – PHILIPPINES

Position: Barista

Inclusion: July 2019 – August 2020

Job Description:

Welcomes customers by determining their coffee interests and needs.

Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, café latte and cappuccino.

Keeps equipment operating by following operating procedures; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs

Maintains inventories by replenishing coffee bean supply, stocking coffee brewing equipment, maintaining supplies, pastries and cookies for coffee bar.

Updates Job Knowledge by participaying in educational opportunities, reading coffee, retail trade, and food service publications maintaining personal networks.

II.Atty. George Garcia Law Firm (Intramuros, Manila) – PHILIPPINES

Position: Freelance Revisor of Presidential cases Dates (Robredo Vs. BBM)

Inclusion: December 2017 - February 2019

Job Description:

Review, revise, correct, and approve legislative documents.

Research the status, operation, and wording of laws and proposed laws in other states and federal jurisdictions.

Respond to inquiries about laws and rules, proposed legislation and rules, the legislative and administrative process, and general drafting and editing matters.

Develop specific proficiency in assigned drafting areas and develop general proficiency in all areas of the law

III. The Bridge Restaurant & Café (Jumeirah Beach Residence 2, DUBAI) – UAE

Position: Waitress/Barmaid/Cashier

Dates Inclusion: September 2016 - September 2017

Job Description:

Interact with customers, take orders and serve snacks and drinks

Assess customers’ needs and preferences and make recommendations

Restock and replenish bar inventory and supplies

Stay guest focused and nurture an excellent guest experience

Comply with all food and beverage regulations

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

IV.CRIMSON RESORT AND SPA – Mactan, Cebu, Philippines

Position: Hotel Front Desk Receptionists

Dates Inclusion: February 2015 – June 2015

Job Description:

Greet guests and patrons as they arrive

Ask if guests have a prior booking. Manage the registration process

Handle guest check-ins and check-outs appropriately

Operate hotel switchboard, take calls and provide information and transfer calls Manage accurate accounting of all rooms

Take reservations over the telephone, through emails and in person

A R E A S O F E X P E R T I S E A N D S K I L L S

Microsoft Office (Word, Excel, PowerPoint, Access and Outlook)

Customer Service Professional, Attentive and Punctual

Able to handle multiple tasks

Ability to work for long hours

Self-motivated initiative and high level of energy

T R A I N I N G S / S E M I N A R S A T T E N D E D

Certificate of membership in LPU-Society of Cruise Line Students

Certificate of membership in LPU-PATA (Pacific Asia Travel Association)

Certificate of participation in Resort Management Seminar

Certificate of participation in Basic Safety Training (SOLAS – Safety Of Life At Sea)

Certificate of participation in Bartending Seminar

Certificate of completion in Barista Basics Training

Certificate of participation in Culinary Seminar

Available upon request.

C H A R A C T E R R E F E R E N C E

I certify that the above information is true and correct to the best of my knowledge and belief.

Diane Julie P. Caños

24 years old, Single, Filipino DOB: June 17, 1996

APPLICANT

Contact this candidate