Shannon Hooker
**** **** *** * ********** Place Tacoma WA 984**-***-*** 9065 *************@*****.*** Education
• High School Diploma
• Some technical schooling
Skills & Abilities
• Employee performance management
• Business operations leadership
• Customer relations
• Budget management
• Employee training
• Accounting oversight
MANAGEMENT
• Small business owner since 1981.
• Handled bi weekly payroll for employees without missing paychecks or related tax payments.
• Maintained high customer satisfaction ratings by training employees to go above and beyond the service.
• Managed strong work force with expert handling of hiring, training, and day to day needs.
• Kept business compliant with tax requirements by calculating and submitting to tax authorities.
• Managed customer experience with a close eye on customer and team members. Experience
SMALL BUSINESS OWNER HOOKER COMPANY 1981 TO PRESENT