Service Representative Customer

Ecco Smith

***** * *** ** *******, Ok ***** * ***- 286-8589 * ***************@******.***

Career Objective

Hard-working high school student with 2+ years of work experience and a proven knowledge of order processing and customer communications. Aiming to leverage my abilities to successfully fill the Customer Service role at your company. Frequently praised as focused by my peers, I can be relied upon to help your company achieve its goals. Education

Expected Graduation May 2022

Wagoner High School, Wagoner, Ok 74467

Work Experience

February 2019 - March 2021

Domino's Muskogee, Ok - Customer Service Representative

● Confer with customers by telephone or in person to provide information about products and services, take and enter orders, and obtain details of complaints.

● Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

● Check to ensure that appropriate changes were made to resolve customers problems.

● Determine charges for services requested, and collect deposits and payments.

● Resolve customers complaints by performing activities such as exchanging merchandise, or refunding money.

● Refer unresolved customer grievances to designated departments for further investigation.

● Solicit sales of new or additional services and products. References

References available upon request

Contact this candidate