OBJECTIVE
I am an accomplished leader in the retail world seeking an opportunity to use my experience to continue to grow.
SKILLS & ABILITIES
Customer service
Asset Protection
Microsoft Office
Staff Supervision
Human Resources
Community Outreach
Profit and Loss/Accounting
Financial Operations
EXPERIENCE
Asset Protect Assistant Store Manager, Walmart
Models and demonstrate exceptional customer service standards to store associates.
Ensuring customer needs, complaints, and issues are successfully resolved.
Driving the financial performance and sales of my designated area using different profit and loss statements.
Providing supervision and development opportunities for hourly associates by hiring, training, and mentoring.
Manage Claims and receiving operations and controls the unexplained loss of merchandise and measure adherence to loss prevention policies and procedures.
April 2016-Present
Freight Flow Team Supervisor, Home Depot
Responsibilities include leading a team to ensure the freight coming in was put away on a nightly basis.
Merchandising throughout the store
Providing supervision and development opportunities for hourly associates by hiring, training, and mentoring.
Assistant Manager, Walmart
Driving financial performance of my designated area of responsibility.
Monitoring and ensuring effective merchandise presentation, seasonal transitions, and inventory flow.
Providing supervision and development opportunities for hourly associates by hiring, training, and mentoring.
April 2015-April 2016
July 2004-April 2015
EDUCATION
Associate in Science Mathematics, Parkland College
May 2016
Bachelor’s Business Administration Finance, Purdue Global University
December 2024
References upon Request