Computer Operator

Liam Carnes-Douglas

*** * **** ****** *** *, Carlisle PA, 17013

***********@**.*** - 717-***-****

Education

Penn State University

Masters of Professional Studies in Homeland Security 2020 (GPA 3.97) Millersville University

Bachelor of Arts in Government and Political Affairs: Minor in International Studies 2017 (GPA 3.06)

Certifications/Clearances

Comptia Security+ SY0-501

MTA 98-349 Windows Operating System Fundamentals

Security Clearance: Secret

Experience

U.S. Senator Bob Casey's Office

Office Intern: Constituent Advocate/Community Outreach, Harrisburg, PA (20 hrs/week) September 2017 - December 2017

• Provided administrative support to constituent advocates and the regional director, handling correspondence, and providing responses.

• Conducted research on designated policy topics and current events.

• Assisted in the coordination for outreach days by preparing materials, corresponding with local community organizations, and providing logistical support.

• Assisted senior level employees with organizing community outreach events and constituent advocacy to help at risk groups, such as domestic abuse victims, housing insecure individuals, and veterans suffering from mental or physical illnesses.

• Under the guidance of senior staff members, helped facilitate outreach programs with youth to help get them civically engaged.

• Engaged in networking with individuals from other Senator’s offices, Executive Branch agencies, and local community resources.

Teksynap - Defense Logistics Agency (DLA)

Hardware Technician, New Cumberland, PA (40 hrs/week) May 2020 - February 2021

• Maintained and evaluated hardware functionality and assisted users in maintaining and maximizing efficiency through computer hardware.

• Trained individuals of all ages and backgrounds on basic IT functions and activities such as MS word, excel, outlook and others.

• Resolved complex IT problems for users within the Defense Logistic Agency relating to hardware.

Computer Operator, New Cumberland, PA (40 hrs/week) Feb 2021 - Present

• Evaluated state-of-the-art computer hardware and software and its application to support specific requirements and to interface with other equipment and systems.

• Troubleshot bottlenecks and propose recommendations for their elimination and make recommendations for system improvements that will result in optimization of development and/or maintenance efforts.

Volunteer Activities

Millersville University’s Habitat for Humanity Club Executive board member (publicist)/ Founder (15 hrs/week) September 2016 - December 2017

• Scheduled and organized club meetings, project days, and other volunteer opportunities within Habitat for Humanity for over 10 other members.

• Collaborating in recruiting events to increase membership in club.

• Led community outreach programs based on sustainability and the impact of housing on developing youth.

• Coordinated with other local chapters of community service based programs, such as Girls on the Run, to create a holistic community service approach.

• Ran the social media pages engaging with the community and uploading information on Facebook/Twitter/Instagram

Contact this candidate