Engineer Manager
Resume:
ANDREW POAGE
Spring Valley CA 91977
********@*******.***
TECHNICAL PROFICIENCIES
Microsoft OS’
o Servers - 2008R2, 2012R2, 2016, 2019
o Desktops – XP, Vista, 7, 8.1, 10
Enterprise Architect :
o EUC, Azure, Citrix, VDI Solutions
AD and GPO Services
Servers Infrastructure:
o Converged and HyperConverged
o Cisco UCS, HPE Simplivity
Datacenter Rack and Stack Procedures
Storage:
o Nimble, 3Par, EMC, Storage Spaces
Direct
End User Experience:
o Microsoft, Horizon, Citrix
Microsoft System Suite
o SCCM, SCVMM, SCOM, SCDPM
Citrix Products
o Virtual Apps and Desktops – 6.5- CR
o Netscaler (ADC)
o Cloud Services
Monitoring:
o ControlUp, Splunk, Citrix Director
VMware
o Vsphere 5.1, 5.5, 6.0, 6.5,6.7
o Horizon 6, 7
Profile Management
o FsLogix, AppSense, UPM, ProfileUnity
Cloud Technologies :
o Citrix, Azure, AWS, AWSGOV
Software Packaging
o Citrix App Layering, App-V, Thin App,
Liquidware FlexApp
TECHNICAL CERTIFICATIONS
Citrix CCA-V, CCP-V
Citrix Cloud and Azure
EXPERIENCE
12/20-Current Information Systems Solutions – DoD Contract San Diego, CA SR Systems Engineer
Cont Support and Maintenance of AWSGOV IL6 cloud Citrix Solution 1912 LTSR
Designed Persist VDI for AWSGOV with boot on demand
Working on Automation for VDI deployment
06/20-12/20 Insight Global – DoD Contract San Diego, CA SR Systems Engineer
Designed and Implemented AWSGOV IL6 cloud Citrix Solution 1912 LTSR
System worked as an “Air Gapped” Solution
Worked and modified systems to be complaint with DoD stigs
Created Netscaler PIV Card Double Hop Access
07/19-06/20 HireGenics - Southwest Airlines Dallas, TX SR Systems Engineer
Implement Migration from Citrix 6.5 and Horizon 7 CVAD Current Release suite
Designed strategy for Migration of In house built legacy Apps to modern Systems with no downtime
Designed and Implemented Pod infrastructure with 100% uptime across two datacenters
Create Supporting Documentation and train both technical and non-technical employees
Provided and support Virtual Solutions that saved the company 2.5 million year to year maintenance costs for a single application.
04/18-07/19 Costco Issaquah, WA
Citrix Engineer Tier 3
Designed and Implement Azure strategy for Citrix
Designed and Implemented QA Automation Desktops for Azure
Migrated from VMware View to Citrix CR for VDI (3500 users and 100 Desktop Images)
Managed and Troubleshoot Environment for 15,000 Concurrent users 35,000 Unique daily
Trained Service Desk on basic support of Citrix
Designed and Implement DR strategy for EUC with Citrix
Use of Controlup for environmental monitoring
Worked With International Team for Global Unification
Supervised the XenDesktop Support Team
10/14-4/18 SynteractHCR Carlsbad, CA
Systems Engineer Tier 3 - End User Experience/Virtualization
Support and maintained Global Citrix Environment supporting 750 Users and 1000 Clients
Architected and Implemented Citrix 7.X across 6 countries supporting 750 Users and 1000 Clients
Including infrastructure and End User System design
Set up and maintained HP Simplivity Hyper Converged Systems
Designed and maintained Global Alert Routing System
Designed Global Microsoft SCOM infrastructure
Created, implemented and maintains training Global Service Desk on support of Citrix 7.CR
Helped Maintain Racks at AIS datacenter
Planned User base migration from Citrix 6.5 to 7.CR
Designed and Implemented VMware Migration 5.1 to 6.0 and 5.5 to 6.0 12/13 - 9/14 Road Rebel Entertainment Touring San Diego, CA Internal IT Support
Successfully upgraded/migrated Server 2003 Infrastructure (AD, DNS, etc.) to Server 2012 R2
Managed Active Directory and associated serves 2012 R2 and Exchange 2007 SP3
Organized and implemented Windows XP to Windows 7 upgrade
Maintain end user experience
Supported Legacy Access 2003 database
Created imaging system for our user’s PC
Created Color coded Ethernet system for server racks to increase management proficiency 8/12- 12/13 Pointivity / ChannelCloud San Diego, CA Tier 2 – DC Operations Engineer & Cloud Services Engineer
Tier 2 Data Center Engineer providing engineering and support services for Pointivity/ChannelCloud’s cloud services, enterprise hosting and managed services offerings.
Create and maintain documentation consisting of procedures, build guides, Visio diagrams for Pointivity/ChannelCloud hosted services infrastructure
Setup and maintained server and network infrastructure supporting more than 5,000 users
Design and implement Hyper-V 3.0 HA Cluster using Cisco’s UCS and Nimble SAN
Redesign, implement and maintain backup solution using System Center Data Protection Manager
Provide escalation support for Service Desk, Delivery Services and Systems Engineering departments
Maintain and support multi forest Active Directory Environment (2003, 2008,2012)
Maintain and support XenApp 6.5 environment for hosted services infrastructure
Maintain and support Microsoft t Exchange Server 2010 Environment
Maintain and support Windows Server 2008 R2 & Server 2012, 2012 and 2012 R2 in
Install and configure System Center Suite - Configuration Manager, Operations Manager, Virtual Machine Manager, Data Protection Manager
11/11 – 8/12 Cari.Net San Diego, CA
Shift Lead System Administration/Windows Virtualization Development Team
Assessed and maintained servers running various types of operating systems including Linux, Windows and Abiquo
Supervised the swing shift
Developed and maintained Server 2008 R2 SP1/ Server 2012 RC1 Hyper-V fail over environment
Created and tested new servers for resale to customers
Maintain and support data center network
Led the internal Microsoft team in developing a Microsoft product line offering
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