Sales Customer

TANISHA DAS

***********@*****.*** / 780-***-****

***** - ** *** ** ********, AB T6G 0L7

SUMMARY

Focused on arranging products in an attractive, attention-grabbing display to improve sales and store profitability. Familiar with best practices in marketing, sales, and customer relations. Pursuing new professional opportunities and desiring to build a long-term career in the field. Currently looking for part-time opportunities.

SKILLS AND ABILITIES

Time Management & Communication

Greet customers promptly and politely.

Love to learn new things

Customer service skills

Willingness to help and solve problems

Multitasker

Flexible

Adaptable to the diverse work environment

Attention to Detail

Ensuring accurate product scanning

Executing company-directed promotions and programs

Maintaining product displays

Ability to lift up to 50lbs

Ability to work in a fast paced and team-oriented environment

Exceptional customer service skills

Adaptive team player

Store planning and design

Can work independently

Regular attendance and punctuality at the workplace.

Organized

Stock shelves and display areas

Operate cash register

Ensure food service and quality control.

Provide prompt, efficient and courteous customer service

Receive cash from customers and give correct change

Perform all regular cleaning activities and other tasks that are included on job assignments

Forecast, order and stock merchandise

Ring customer sales on an electronic cash register.

COMPUTER SKILLS

Windows 10, iOS

Data Entry

Record Keeping

Knowledge of Microsoft Software's

CERTIFICATIONS

2019 PROFESSIONAL ETIQUETTE (CLIENT RELATIONS), Saylor Academy (USA).

WORK EXPERIENCE

Merchandise Associate / Reliance trends (Lifestyle Retail Chain) - Bangalore, India 11/2019 - 12/2020

Reorganized sales floor to optimize customer flow and improve product visibility.

Moved merchandise to retail areas and added new products to shelves, racks, and bins in a neat and well-presented fashion.

Generated, reviewed, and distributed sales reports each week for management.

Updated seasonal displays such as windows and mannequins to highlight current product lines.

Tracked shipping, including weekly and monthly fallout.

Sales Associate / Big Bazar Retail Chain Company - Bangalore, India 04/2018 - 07/2019

Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Answered incoming telephone calls to provide information about products, services, store hours, policies, and promotions.

Handled client inquiries with exceptional professionalism and enthusiasm.

Processed and issuing money orders, managing returns and exchanges, and logging daily shipments.

Organized and monitored inventory levels to maximize efficiency.

Priced out products upon request of customers.

Customer Service Associate / More Supermarket - Davangere, India 08/2017 - 09/2018

Educated customers on special pricing opportunities and company offerings.

Interviewed customers regarding issues and reported feedback to the management team.

Documented conversations with customers to track requests, problems, and solutions.

Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.

Assessed customer needs and upsold products and services to maximize sales.

Created and implemented process improvements to reduce workloads and bolster callback efficiency.

ACCOMPLISHMENTS

Outstanding Student Award in recognition for high achievement in academics and school citizenship, Canada (2020).

Demonstrated strong communication skills through active learning and communication classes.

Inspected products to ensure the highest quality.

Customer Service: Researched, calmed, and rapidly resolved client conflicts to prevent loss of key accounts.

Raised Maximum funds for Help-age India NGO, India (2017)

EDUCATION

University Student in Healthcare Leadership

Enroll from 2020 - Current.

LANGUAGES KNOWN

English (Fluent)

Hindi, Odia (Fluent)

Punjabi (Intermediate)

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