Manager Executive
Resume:
GEORGE KEITT
*** ********* ***** ● Fairfield, CT 06825
703-***-**** ● ************@*****.***
AGILE TRANSFORMATION & CHANGE MANAGEMENT CONSULTANT Results-driven leader with 25+ years’ experience in crafting and delivering innovative organizational change from within software development departments. Expertise includes designing tailored technical consultancy offerings across management, strategy, automation, and delivery. Especially skilled at developing Agile Transformation Services based in Dev and QA. Proven track record of using innovative approaches to engage customers, improve product quality, and uplift technical team functioning. Outstanding communication talents with proven ability to train technical personnel and convey complex concepts in understandable terms. Solid team player with strong customer relations skills. Geordie's objective is to craft IT offerings to deliver the highest quality, transparency, simplicity, productivity, and profitability.
Agile Transformation IT Strategy Change Management Program Management Continuous Integration / Deployment Agile SDLC Management Customer Engagement PROFESSIONAL EXPERIENCE
EPAM SYSTEMS, INC, Fairfield, Connecticut ● 9/2017 to 2/2020
$1.8B Global provider of software product development and digital platform engineering services. Director, Technical Solutions
Delivered innovative IT services - QA, TDM, CICD, Agile - on projects with budgets ranging from $1-10M annually, offering dependable workflows around technology. Proactively sought demand from executive and technical stakeholders driving sales and increasing budget allocations. Developed vision and goals of Delivery Management section focusing on whole-team skill development and Adult Learning. Client POC for escalations and issues. Impact
● Health Care - built a ML-based self-serve Test Data Management system at Cigna ($53B health insurance provider) outperforming a team of 12 manual providers; reduced cost by $1.3M per year for Medecision
($150M medical data processing co.) by reducing defects leakage and streamlining deployment process.
● BioScience - testing of Regeneron ($49B biotech) proteome database migration to cloud-native NoSQL format
● FinTech - Improved rate of early delivery at large hedge fund by introducing project management and Agile practices. Performed technical diligence covering the entire SDLC, with focus on quality bottlenecks in several key functions e.g. business requirements and test automation DORAN JONES INC., New York, New York ● 5/2014 to 9/2017
$25M fintech consulting firm specializing in innovative custom products for regulatory compliance Head of Testing / Lead Consultant (2/2016 - 9/2017) Created marketable, profitable, and effective testing offerings for finserv clients, based on a custom testing training program which blends QA, automation, and reporting skills. Set policy, principles and procedure for testing processes. Intelligenced stakeholders ensuring continuous demand. Drove change management across consultancy and clientele. Specialized in offerings addressing financial regulatory compliance planning. Impact
● Integrated onshore testing service with existing development and business analysis services creating a multi-pronged problem-solving offering
● Grew the Testing team 375%
● Tested FRTB compliance within SEC deadline by performing requirements analysis on banking regulations
● Implemented end-to-end solution linking requirements to business flows and code artifacts, designed test suites covering business, functional, and non-functional requirements Resume
GEORGE (GEORDIE) KEITT Page 2 ************@*****.*** DORAN JONES INC Con’t
Senior Testing Manager (5/2014 - 2/2016)
Oversaw QA teams by assuring requirements, strategy and other project deliverables met standards. Functioned as test lead on projects, including outlining scope and testing approach, assessing requirements and technical documentation for usage, testability and traceability. Guided testing deployment pipeline upgrades. Managed fintech implementation work streams.
Impact
● Successfully launched streaming video applications at Viacom after overhauling the testing approach to a Roku streaming video application, iOS EPG, and iOS and Android custom video players moving away from checklist-driven repetitive testing to risk-targeted exploration
● Delivered JSON-parsing automation to rapidly check hundreds of videos for KIDVID violations of ad content
● Upgraded core Python analytics library at AQR hedge fund by designing and writing a Sealights-style tool generating unit tests from production behaviors and visualizing upgrade progress PROCHAIN SOLUTIONS, INC., Lake Ridge, Virginia ● 12/2004 to 5/2014 The premier implementer of program management solutions based on the Critical Chain approach. Manager, Software Testing
Organized and oversaw all testing on Enterprise Web Service and collateral products. Applied and advanced appropriate measurements and metrics. Tested performance, functionality, security, and usability of Critical Chain algorithms in applications and web services optimizing large-scale project schedules for Fortune 50 clients. Designed significant elements of product offering. Impact
● Minimized test configurations covering all variables using a pairwise combinatorics engine to make regression testing manageable and within budget
● Improved client satisfaction and exposed tricky race condition bugs by designing a session-recreation capability using the live enterprise system logs to drive activity across multiple sessions in parallel
● Load handling characteristics of the system were thoroughly understood, the system design optimized for linear expandability, and production performance defects due to load handling dropped after coding object-oriented headless http load test automation framework
COMPUTECH, INC., Bethesda, Maryland ● 05/2003 to 12/2004 Provides information technology operations optimization services for government and private firms Software Test Manager
Collaborated with stakeholders ensuring quality metrics was reviewed and agreed upon. Confirmed development tasks met quality standards through test planning, test execution, quality assurance and issue tracking. Diagnosed overly-specific repetitive testing had let defects leak to User Acceptance. Deployed exploratory and session-based test techniques enabling product release in fewer than 8 months. Impact
● Saved taxpayers on average over $10M per auction ($20-50M annually) by finding defects which reduced the opening bid on each license in the next auction round by an average of 0.5% Resume
GEORGE KEITT Page 3 ************@*****.***
EDUCATION / PROFESSIONAL DEVELOPMENT
Scrum Alliance - Certified Scrum Master (CSM) 2021 Bachelor Degree Clinical and Developmental Psychology University of Massachusetts Amherst
PUBLICATIONS / PRESENTATIONS
audiences ranging from 50-150 people
“The Wolf In Our Work: Our potential for action in crisis” Requisite Agility 2020
“The Structures of Work” EPAM LEARN 2019 presentation
"Tailoring your Testing Timespan" CAST 2013 presentation
"Helping Thinking Testers Think" CAST 2012 presentation
“Demand for Test Certification” CAST 2011 presentation
“Testing Electronic Voting Systems” CAST 2009 presentation COMMUNITY INVOLVEMENT
Requisite Agility Organization Founders Circle
Connecticut Yankee Council of Boy Scouts Executive Board member at large Connecticut Yankee Council Eagle Scout Association fundraising and events Eagle Scout National Capital Area Council
Association for Software Testing eVoting SIG Lead TECHNICAL SKILLS
Neo4J AWS Data Analysis with Pandas ElasticSearch VMWare Jenkins Python Ruby Perl Resume
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