Service Representative Customer

Edward Diaz Feliz

Objective

Loyal, organized, punctual and sincere, I am looking for an opportunity to use my years in Customer Service to improve the needs of customers with a positive experience.

Education

the Colony High School TEXAS

Languages

English, Spanish and Haitian Creole

Work Experience

Advensus 12/2016-12/2020

Level 2 Help Desk Tech Support- Remote Worker

Km2 Solutions 05/2014-11/2016

Patient Scheduling Representative- Remote Worker

Inbound representative scheduling physician appointments.

Arise Work From Home 08/2014-01/2016

Part Time Customer Service Representative supporting Client Agero

Inbound representative handling customer calls for Roadside assistance.

Concentrix 08/2012-11/2014

Call Center Supervisor

Managed a team of 15 agents supporting a banking customer.

Shiftsmart 02/2011-10/2011

Outbound representative for political surveys.

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