Customer Office

Mswipe TechnologiesPvtLtd as Customer RelationshipExecutive

• About Company :- NBFC/ POS Devicesuppliers (June 2019- August 2020)

Handling queries of the customers and resolve them via Emails, Chats,calls, personal visit.

Handling payment related issues of the transaction done on the device.

Handling around 600-800 customer are assigned on particular area (Virar)

Always be touch with low performing customer to improve transaction permonth

Send a report pf each visit via company’s app and if needed then mailsalso.

Pitching them new products and plans of the company and convince them tobuy.

Making new customer through referrals andcontacts.

Achieving the targets set by the company.

TargetsAchieved

• The TPV of the total area under me was increased by 50% within 6months.

• The new product sale was 120% approx of the target set by thecompany.

Think India Hospitality Serviceas Travel OperationsExecutive

• About Company :- Hospitality / Tours andTravel (June 2018- Jan 2019)

Handlings queries of the customers via Calls and mails and resolve themASAP.

Billsprovidedfromthevendorsandsubmittingbillstoaccountsdepartmentaftercheckingthebills& process payments.

Handling the whole itinerary such as flights, hotels, cabs of the givenPerson.

Getting quotations from the vendors and try to get the best quote afternegotiating.

Making reports in MS Office as per the requirement of thecompany.

TechnicalSkills

• MSOffice

• Operating System:Windows

Educational Details

• 2009-2014 :- Bachelor of Computer Application(BCA)

• 2008-2009 :- Higher Secondary Certificate(HSC)

Personal Skills andDetails

#Analytical and problem solving #Revenue recognition #Attentive listening

#Positive attitude #Client relations #Strategic thinking Collaboration

#Critical thinking #Problem solving #Teamwork

Date of Birth: - 30

th

June, 1991 (30/06/1991)

Marital Status:- Married

B-103, Sandeep Garden

CHSL

100 ft road, Y.K Nagar NX, Virar

West,

************.****@*****.**

m

Palghar, Maharashtra Pin: -401303 +91-777*******

Work

Experience

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