Desktop Support Engineer

P.RAMESH,

No:*** pillaiyar koil street

Perungudi

Chennai 600097

*********@*****.***

Mobile: 950*******

Objective

To share my 6 Years of IT experience with a vast knowledge across Desktop support and Network support engineer, Network Management areas.

To be a part of leading company and Seeking for a position to utilize my skills and abilities in the IT Industry based on merit and performance, which offers Professional growth while being resourceful, innovative and flexible.

Education

BSC MATHS

Raja DoraisingamGov’t Arts College,

Madurai kamaraj University, Sivagangai.

Percentage of marks : 53%

Certification

Cisco certified network associate. Certificate no: CSC011294924

Microsoft Certified Windows 7 configuration. MCTS ID: 8501300

Technical Knowledge

Almost 7years of experience in IT Management.

3 Years Of Experience in System Administration in Microsoft Server OS family 2008 Server&Ubuntu server and Desktop OS family (Windows 10,, Ubuntu desktop edition)

File sharing and Security Access management for Windows 2008 and 8 & 10.

Work experience

SYSNET GLOBAL TECHNOLOGIES (P) LTD

Desktop & Laptop, Network support engineer,

September 1st 2020 to February 15-02-2021 Chennai.

System support May 2018- March 2020

ADNH COMPASS, ABUDHABI, UAE.

PR COMPUTERS (2017- 2018) Laptop and printer, Networking SERVICE .

PREVIEWS EMPLOYER : VINCISIVE SOLUTION (P) LTD

DESIGNATION : FIELD DESKTOP SUPPORT ENGINEER (2015-2016)

Previews Employer : Bell info systems

Designation : Desktop support engineer,

Place : Coimbatore.

PeriodPeriod : July 2012 –2014

Roles & Responsibilities

Installation, Technical and troubleshooting support for Windows Family OS ( 2008 Server,Windows 10 and Linux and ubuntu server

Maintained the availability of computer systems including, workstations, laptops, printers and multimedia equipment.

Configuration and Troubleshooting email clients Lotus Mail, Outlook with POP3, IMAP and Exchange mail.

AD user profile Management, OU creation and configuration

Managing and Troubleshooting and assembled of DELL, HP and Lenovo Desktops and laptopsl

Deploying Windows 10 using WDS.

Giving Technical support to the client on Windows 2K8 and desktops for design implementing and supporting LAN and WAN networks.

Create and configure packages, advertisement, collections and installing software in the SCCM environment(Basic knowledge).

Responsible for troubleshooting all end user problems, to include problems with end – user applications, operating systems, hardware, network cards and cables, network printers,, Switches, and Internet access.

Maintained the availability of computer systems including, workstations, laptops, printers and multimedia equipment.

Configuring and troubleshooting emails in Outlook and Lotus Notes

PERSONAL PROFILE

Name : Ramesh.P

Father’s Name : K.Periyasamy

D.O.B : 21.05.1983

Sex : Male

Language : Tamil, English, Hindi.

Permanent Address : No:129,Piramanoor,Sivagangai Dist-630611.

Tamilnadu,India.

Declaration

I hereby declare that the above details are true statements. I am confident that my skills and past experience could make great contributions to your organization

Date:09-03-2021 Yours Truly,

Place: Chennai (P.RAMESH)

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