Desktop Support Engineer
Resume:
NEERAJ KUMAR UPADHYAY
Laxminagar, New Delhi-***092
Email: -********.****@*****.***
Objective
Seeking a position in a reputable company that permits me to utilize my educational and training skill for the development of the company.
TECHNICAL SUPPORT SKILLS
•Operating Systems: Windows XP, Win7, Windows 8, Windows 10.
•Application: Microsoft Office 2007,2010,2013 (Word, Excel, Power Point, Outlook)
•Hardware and Networking:
•Assembling and troubleshooting of hardware devices.
•Installation of all Microsoft Windows Series (Win7, Win8, Win10, Server 2008, 2012.).
•Microsoft Windows maintenance, dual booting, updating antivirus, updating windows.
•MS outlook configuration, backup, restore and troubleshooting.
•Disk Management, Partitions, Folder sharing, Access Permission
•Printer and scanners installation and troubleshooting.
•Modem configuration and Data Cards installations.
•Basic networking, Configuration of TCP/IP setting,
•Remote desktop and remote assistance.
•Cabling and LAN troubleshooting
•Installing and configuring windows server Active directory.
•DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name Service).
•Familiar with C & C++.
WORKING EXPERIENCE
•Worked as Desktop Support Technician at FIRST SERVE IT SOLUTION from 1st Jan 2014 to 30 Dec 2016.
•Worked as Desktop Support Engineer at OPALDOOR SOFTWARE from 1st Jan 2017 to June 2019.
•Working as Floor Manager at Pribson Global Solutions Pvt ltd from June 2019 till now
responsibility
•Troubleshooting, assembling and dissembling of hardware devices.
• Installing Microsoft Operating system, updating and maintenance.
•Configure, backup and troubleshooting of outlook.
•Provide technical solutions and troubleshooting services on need basis.
•Basic LAN/WAN connectivity and internet troubleshooting.
•Supporting the following technologies:- Microsoft Office products- Outlook, word, excel, power point, Internet Explorer, visual studio, SQL server etc.
Educational qualification
•B.Tech (ECE) from Advance Institute of Technology & management, Palwal (Haryana)
•12th from Patna high school N.I.O.S Board (Bihar).
•10th from Kendriya vidyalaya Khagaria(Bihar)
Personal Details
Father’s name : Shivanand Upadhyay
Date of Birth : 30/03/1991
Marital status : Single
Nationality : Indian
Language Know : English and Hindi
Hobbies : Watching Cricket & Listening Music,
Strengths : Quick adaptability, Dedication, Self-motivated.
Declaration
•I declare that the above facts given by me are true to the best of my knowledge and belief.
Date Place :
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