Administrative Assistant Customer

TO

TAYA ORTIZ

******************@*****.*** 951-***-**** Costa Mesa, Ca. 92626

Orderly and commiĴed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced work environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Meeting planning

Timeline Planning and Management

QuickBooks

Data entry

Employee training and development

Organization and efficiency

Invoicing and billing

Appointment scheduling

Strong interpersonal skills

Car Medic Yorba Linda, CA

Administrative Assistant

08/2020 - Current

Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction. Developed administrative processes to achieve organizational objectives and improve office efficiency.

Maintained inventory in administrative building supply closet to prevent shortages of supplies.

Monitored aĴendance records by taking note of staff vacation time, sick days and personal days.

Organized and maintained filing and document management systems by coordinating, archiving and purging files.

Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations. Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.

Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.

Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current. Tracked and submiĴed employee timesheets to accounting department for payroll processing.

Amazon Irvine, CA

Amazon Shopper

03/2019 - 07/2020

Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.

Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh. Satisfied customers with quick, accurate service under tight deadlines. Keith McCarthy Academy Lake Elsinore, CA

High School Diploma

05/2018

Riverside City College Riverside, CA

Some College (No Degree) in Communication Studies

Student Board Member for Lake Elsinore Unified School District Summary

Skills

Experience

Education and Training

Activities and Honors

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