Developer Analyst

Lovish Sondhi

Process Developer

Address:- T-***, Jain Colony Part 1 Uttam Nagar West Delhi -110059

Mob:- 971*******

Email id:- *********@*****.***

Work History

Travel Analyst.

BNM Solutions Pvt. Ltd. New Delhi

I have worked with BNM For Two years and 10 Months as Customer service Executive and Travel Analyst. ( From March 2014 to December 2016.)

I have analyzed issues Of European Customers Related to their Rental Properties Listings on Our Website Europe Holiday Rentals.

Current Work Status

Process Developer

Genpact LLC Gurugram.

Currently working with Genpact LLC for more than 3.5 Years as a Debt Collector in Synchrony Financial.

Achieved performance goals on consistent basis.

Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances.

Worked in call center environment handling manual and automatically dialed outbound calls.

Trained new team members on scripts, company services and performance strategies and provided mentoring.

Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.

Achievements

I have been getting rewarded for my Consistent Monthly Performance in Organization.

Have been recognized for my Annual performance and get rewarded by Gold Award.

Skills

Great Learning Power.

Adaptive behavior.

Soft Skills.

Multitasking Skills.

Education

Completed BA ( Bachelor of Arts ) from Delhi University in 2015.

Hobbies

Listening Music.

Mimicry.

Singing.

Personal Details

Date of Birth:- 6th July 1991

Father Name:- Late Mr. Satish Sondhi

Marital Status:- Unmarried

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