Social Media Engineer

Tzu-Ying (Jessie) Chen ****************@*****.*** 551-***-**** Austin, Texas

www.linkedin.com/in/tzu-ying-jessie-chen

Motivated software developer with academic and industry experience. Adept at learning and applying new tasks in the real world. Education

New York University New York, NY

Department of Computer Science, M.S. in Information Systems 8/2021

§ Relevant coursework: Fundamental Algorithms (with Data Structures), Programming Languages (OOP and Functional Programming), Data Communications and Networks, Database Systems, Cloud and Machine Learning, Big Data Development Applications, Dealing with Data (Data Analytics), Data Science for Business Analytics (Data Science Pipeline and ML), Natural Language Processing

National Taiwan University Taipei, Taiwan

Department of Computer Science, Intensive Training Program 2018 College of Social Science, B.A. in Political Science, minor in Economics 2014

§ Relevant coursework: Python, Python for Data Analysis, C/C++, R, Introduction to SQL, Statistics with Recitation Technical Skills

Programming Languages: Python (Proficient), R (Proficient), SQL (Proficient), HTML, CSS, JavaScript, Java, C++, Scala Frameworks/Libraries: Django, flask, scikit-learn, Pytorch, unittest, Spark Tools: Git, Linux/Unix, VirtualBox, Vagrant, Docker, Kubernetes, Wireshark, Jira Software Cloud: Amazon Web Service, IBM Cloud, Google Cloud Platform Work Experience

Trend Micro Taipei, Taiwan

Software Engineer Intern – Network Behaviors Analytics Team 7/2020 – 8/2020

§ Developed an anomaly detection tool monitoring DGA (Domain Generation Algorithm) behaviors with over 90% accuracy to protect home network security with AWS Athena, S3, and ECR.

§ Engineered a semi-automated labeling algorithm to mark NetFlow time frames with DGA behaviors, reducing 95% work time.

§ Optimized codes to ensure reliability, maintainability, testability, portability, and reusability. National Taiwan University – Department of Economics Taipei, Taiwan Data Engineer 11/2018 – 6/2019

§ Designed and developed economic models utilized to estimate freedom of choice in consumer good spanning 50K households over 15 years leveraging Nielsen datasets with R, helping elaborate different consumer behaviors.

§ Performed various data science tasks including data cleaning, text mining, classification, visualization, and analytics. E.SUN Commercial Bank Taipei, Taiwan

Marketing Engineer 6/2015 – 6/2018

§ Executed quantitative and qualitative analytics on customer behaviors, social media outcomes, sales performance, and marketing effectiveness.

§ Successfully generated $33M in sales and 100+ online purchase participation. Highlighted Projects

Image Classification Web Application

§ Created an image prediction web service on which users can upload their photos and see the predicted class of the image.

§ Developed and deployed dockerized images to IBM Kubernetes to train classification models with Pytorch and provide an inference service with flask on the cloud with replicas. Prediction on Song Popularity

§ Predicted the popularity of songs with audio, artist, and genre features to help make music/musician investment.

§ Formulated and evaluated predictive models with parameter tuning, and created a best model with 98.6% accuracy, 97.2% ROC-AUC, and 4.4 times of profit compared to the base model with scikit-learn. Social Media Website

§ Created a social networking web service on which users can share photos, thoughts, and interact with others.

§ Designed, implemented, and integrated a full Models-Views-Templates for the website using CSS and JavaScript on the frontend and Django framework on the backend with testing. Others

Languages: English, Chinese (Native)

Leadership: Former Presenter/Strategy Specialist of Annual Strategy Formulation at E.SUN Commercial Bank, Former Head of Academic Team at NTU Country Youth Life Study Club, Former Vice President/Co-Founder at NTU Music Video Dance Club

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