Freelance Writer
Resume:
Julie Dalton
Phoenix, AZ. 85018
**************@*****.***
EDUCATION
University of California, San Diego – La Jolla, CA
B.A. – Communication, June 1984
cum laude; Dean’s List
UCSD/Dartmouth Exchange Program, 1983
Spokesperson for PBS segment, Aired 1984
Soccer team, Tennis team, Gymnastics team
WORK EXPERIENCE
Honor Health – Scottsdale, AZ
The Heart Group/Shea – Registration/Scheduler
2020 – Present
Duties: Administrative; Front desk check-in and check-out patients; Scheduling;
Insurance, co-pays. Call Center: Responsible for all Outgoing and Incoming calls.
Outpatient Therapy Services – Registration/Scheduler
2019 – 2020
Duties: Call Center Representative: Resolved patient issues and concerns; Created and revised patient Insurance and demographics; Scheduled patient appointments; Responsible for Outgoing and Incoming calls.
Self Employed – Scottsdale, AZ
Freelance Writer
2017 - 2019
Country Inn and Suites – Scottsdale, AZ
Front Desk Representative
2013 – 2017
Duties: Checked guests in and out; Took payments; Resolved issues; Directed housekeeping, maintenance, food service; Made, cancelled and revised reservations by phone; Acting manager as needed.
HealthSouth Scottsdale Rehabilitation Hospital – Scottsdale, AZ
Administrator’s Assistant
2011 – 2013
Duties: Event coordinator; Organized corporation meetings; Created monthly newsletter; Managed administrator’s calendar; Daily corporate reports.
Scottsdale Healthcare – Scottsdale, AZ
Emergency Department – Registration Coordinator
1994 – 2011
Duties: Registered patients; Triage; Assembled charts; Gathered demographic and insurance information; Collected co-payments, deductibles and co-insurance.
Self Employed – Scottsdale, AZ
Freelance Writer
1992 – 1994
Anasazi Elementary School – Scottsdale, AZ
Volunteer
1992 – 1994
Duties: Taught sixth graders to create their own interactive computer stories.
UCSD Medical School, MD/PhD Program – La Jolla, CA
Medical Scientist Training – Program Assistant
1986 – 1992
Duties: Wrote annual NIH Grants; Allocated funds and dispersed stipends; Admissions committee; Facilitated interviewee travel and laboratory tours;
Planned and organized medical science seminars.
InterLearn, Inc. – La Jolla, CA
Multiple Job Titles
1983 – 1986
Computer Programmer: Created interactive computer programs for K-12.
Managing Editor: Wrote and revised computer programs and documentation.
Production Manager: Software distribution, accounting and fund allocation.
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