• Stacy Coronado •
Lawrenceville, GA *****~*****.**********@*****.***~470-***-****
SKILLS
8+ years of customer service experience
Experience managing retail environment
Proficient with MS Word, MS Excel, MS PowerPoint, QuickBooks, & Outlook
Skilled in the use of multi-line phone
Bilingual- fluent in Spanish and English (orally and written communication)
Reporting Skills
EDUCATION
Associate of Science Degree in Criminal Justice-2013
WORK EXPERIENCE
Vogue Hospitality (April 2016- currently employee), Alpharetta GA 30004
Office Administrator, Customer Relations, Coordinator & Logistics
Assists office staff in maintaining files and databases up to date
Monitors office operations, schedules appointments and meetings for executives and upper level staff, manage staff schedules
Tracks office supply inventory and approves supply orders
Assists in the preparation of department budgets and expenses
Detail oriented and works with a high degree of accuracy, highly organized and flexible
Ability to multitask and meet changing deadlines
Maintains staff confidentiality
Working knowledge of email, scheduling, spreadsheets and presentation software, manage phone calls and correspondences Negotiating rates
Logistics
Accounts payable, Accounts receivable
Supporting other teams with various administrative tasks
Assist in vendor relationship management
Ella Home, Inc. (June 2014 -March 2016), Atlanta, GA 30360
Office Assistant
Documents financial transactions, and analyze accounting records
Summarizes current financial status by collecting information; preparing balance sheet, profit and loss Statement, RGA’s, Claims, and other reports.
Secures financial information by completing data base backups.
Prepares payments by verifying documentation.
Maintains customer confidence and protects operations by keeping financial information confidential. Accounts payable, Accounts receivable
Wells Fargo (March 2014-January 2015), Doraville, GA 30340
Teller
Satisfy all our customers' financial needs
Help them succeed financially
Introduce customers to new products and services, and generate leads for other members of the sales team Scorecard with goals
Greet customers, make them feel welcome and also engage customers
Responsible for maintaining and balancing a cash drawer.
Quik Trip (March 2010 – December 2013) – Atlanta Metro Area
Assistant Manager
Float to various retail locations to manage night shift and day time operations
Manage staff of 2-4 clerks
Audit registers/POS’s and lottery revenue for overages or shortages
Ensure that retail store inventory and store displays are maintained and stocked
Maintain clean and well-kept retail environment
Serve as point of contact for vendors; audit deliveries to ensure receiving accurate product counts Responsible for pay-outs to all alcohol vendors
Provided high quality of customer service
Responsible for register/POS transactions
Ensure that store was cleaned and well maintained
Successfully promoted into Assistant Manager Position