HR Shared Service and HR Technology Leader

Timothy A. Phillis

847-***-**** ***.********@*****.*** linkedin.com/in/timphillis

Leadership – Shared Service Operations – Program Management – HR Technology

Senior-level leader with over 20 years industry experience in all areas of human resources, information technology, and portfolio technical services, within a high-profile corporation. Skilled in collaborating with all levels of the organization to achieve business and financial objectives. Instrumental in innovation and transformation, by streamlining processes, enhancing productivity, and implementing technology solutions. Consistent track record of managing project portfolio efficiently and delivering results ahead of schedule. Proven success in consulting, operational improvement, and project management. Excellent communications skills among diverse end-user groups.

Process Improvement

Payroll/HRIS

Human Resources Analytics

Talent Management

Business Case Creation

RFP

SAP ERP

Kronos

ServiceNow

Success Factors

Cloud/SaaS

Technology Road Mapping

Lean / Agile

Capacity Planning

Shared Services

Vendor Management

Privacy/Data Security

Service Level Agreements

Professional Experience

W.W. GRAINGER, INC., Lake Forest, IL

Senior Manager, Strategy & Portfolio HR Technology, June 2017 – Present

Oversaw creation of first ever business capability roadmap for Human Resources that aligns strategy, technology life cycle, and business capabilities gap analysis ~$17MM 3-year plan.

Directed cross functional team through solutioning and deployment of company-wide time and attendance system for hourly team members, creating ~$2MM in annual productivity.

Led strategic planning and execution of compliance, maintenance, and support efforts ensuring no lapse in service expectations as leadership transitioned in both Human Resources and IT.

Facilitated alignment with Grainger’s Leadership Team and external partners to drive technology deployment and efficiencies for the Human Resource function.

Acted as change agent for creation and deployment of IT Portfolio Planning operating model.

Senior Manager, Business Relationship Management (Shared Services), July 2013 – May 2017

Facilitated business case creation, road map development and execution of all Finance, Human Resources, Indirect Procurement, Facility, Real Estate, and Legal systems efforts.

Led IT portfolio planning and solution architecting to consolidate three separate business problems into one RFP, a $6MM investment. Identified solutions for delivery of a SaaS based Procure to Pay Platform, an investment worth ~$20MM NPV.

Spearheaded planning, business case creation and leadership approval of Global Core SAP Human Capital Management and Global Success Factors Talent Management systems including a $3MM investment to implement the Canadian Business Unit onto the North American Core Platform and $1MM investment for a Recruitment System and legacy platform retirement.

Lead Manager in Change Management for the creation of company’s first-ever global IT intake process.

Senior HRIS Manager, August 2012 – July 2013

Led the strategic direction, business case creation, solution design, and execution of all Human Resources systems projects, maintenance support, and enhancement to the Global Core SAP Human Capital Management and Global Success Factors Talent Management systems.

Drove Company’s first-ever globally deployed process by implementing a global talent management system and migrating 23 countries onto a single system.

HRIS Manager, August 2008 – July 2012

Led planning, business requirements, and implementation for a $4MM, three-year project optimizing the Global Human Resource system by integrating various merger & acquisition HRIS systems into a consolidated international and single U.S. platform.

Built HRIS model from the ground up, successfully bridging Human Resource strategy and IT capability to address payroll and personnel administration needs of more than 17K global employees and managers.

Successfully migrated over 1,200 employees through five company acquisitions and reduced integration cycle time up to 50% by shaping and implementing repeatable technology integration processes.

Achieved master data integrity compliance by integrating and enhancing controls for Core HRIS and recruiting platform for compliance with the Office of Federal Contract Compliance Programs (OFFCP).

Consistently maintained customer satisfaction reporting metrics over 90% as a result of improvements made to simplify organization management tools and processes used to manage over 10 business units.

Manager of Learning Technologies, July 2004 – July 2008

Promoted to oversee team of five for analyzing, designing, and maintaining the Learning Center’s Enterprise Resource Planning (ERP) Training tool and Learning Management System (LMS).

Oversaw planning and execution of training technology for $100MM company-wide SAP implementation, delivering 125 web-based courses and assessments to 12K managers and employees.

Increased online training utilization by 240%, significantly reducing travel and instructor costs.

Created enterprise-wide technology strategy, upgrading, and building a network of 40 labs with over 600 computers, delivering up to 80 hours of computer-based training to every company manager and employee.

Created, integrated, and implemented company’s eLearning strategy-establishing standards, testing, and deploying over 400 web-based courses and assessments.

Learning Technologies Analyst, November 2000 – June 2004

Managed the design, configuration, and delivery of a new Learning Management System (LMS) utilized to track and deploy training and development programs to more than 12K employees.

Consulted with 15 primary vendors, Learning Center partners, and IT to determine system requirements, design technology solutions, and seamlessly integrate content.

Achieved over $200K in savings through innovative technology strategies tightly aligned with business and Human Resource strategies.

Oversaw infrastructure and functionality of up to 20 corporate and regional employee development centers used to train over 9,000 team members annually.

UNITED STATES NAVY, Washington D.C. May 1993 – December 1998

Planning Production Manager/ Quality Assurance Inspector

Managed production operations across seven work centers, overseeing quality and performance of more than 100 fabricators.

Directly managed a team of six and indirectly managed up to 20 decentralized teams.

One of only eight subject matter experts on the U.S.S. Simon Lake (AS-33) and USS McKee (As-41) responsible for advising and training over 1,800 ship personnel on critical, highly technical firefighting procedures.

Education & Credentials

Bachelor of Science in Computer Information Systems, Barat College, Lake Forest, IL, 2001

Certified SAFe® 5 Agilist, 2020

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