Manager Project

Khodaja Begum

Cell: 856-***-**** // email:********@*****.***

Certified Software Test Professional (CSTP) // HP Quick Test Professional (QTP) v11 Certified-HP AIS//Management essential certified

CAREER OBJECTIVE

Software/QA Professional with over 9 years of Manual, Automated&MobileTesting on various operating systems and platforms using industry leadingtools & techniques. I’m currently seeking a QA role where I can invest and be an asset by exploiting my years of extensive & professional experience.

EDUCATION & ACHIEVEMENTS

Bachelor of Science, City University of New York (CUNY)

Management Essential Certified (2016)

Certified Software Test Professional (CSTP) - IIST

HP Quick Test Professional (QTP) v11 Certified - HP AIS

Charles Young President Scholarship, Peter Vallone Scholarship

New York City Council - Certificate of Merit, Assembly of State - Certificate of Merit

COMPUTER SKILLS

Operating System & Language : Windows 10, Windows 8, Windows XP, Vista, Windows 7, Win 95/98, UNIX, Mac OS, VBScript, HTML, SQL, J2EE, C++, .Net, Java, JavaScript

Test & Defect Tracking Tools : HP Quick Test Professional (QTP), ALM, HP Quality Center (QC), LR, Jira,

Selenium WebDriver,

Databases & Network : MySQL, Oracle, SQL, PL/SQL, SQL Developer, SQL Server, HTTP, FTP

Microsoft Tools : MS Office, Word, Powerpoint, Excel, MS Visio and MS Projects

Browsers : Internet Explorer, Firefox, Safari, Chrome

Mobile Technologies : Android OS, Apple iOS, Tablets, RIM OS, CDMA, LTE, 3G, 4G

Hosting Servers: Amazon Web Services, Sunguard, Rackspace

Code repository: TFS, Github, Bitbucket

PROFESSIONAL BACKGROUND

oOver 9 years of experience directly supervising senior and Lead Quality Assurance engineering including the preparation and delivery of staff performance evaluation and career development activities.

oHave led the architecture of automation framework from usability perspective.

oExtensive experience in Software Quality Assurance/Software Testing arena - Software Development Life Cycle (SDLC), methodologies, Test Plan, Test Strategy, creation & execution of Manual & Automated Test Scripts for both Web-based & client server applications

oManaging/leading experience with team size of 15 resources consistently.

oDevelopment & maintain experience of Test Artifacts - Requirements Traceability Matrices (RTM),Test Execution Report, Test cases and Test Scripts from Use Cases, Design Documents& project artifacts

oMonitoring reports and graphs as an admin in TestRail and QC to track progress of production releases and allocation resources as necessary based on the progress.

oStrong knowledge & possess experience in writing Test Cases using TestRail, HP Quality Center (QC), reporting bugs and raising issues to team lead, QA manager, Project Manager and other teams

oPractical experience with writing SQL and MySQL queries and Databases - Oracle, TOAD and SQL Developer, MySQL

oStrong mobile telecommunications industry knowledge & experience with handset manufacturers, network equipment vendors, and/or mobile operators - wireless technologies, CDMA, LTE, 3GPP2, 3GPP, 4G, OSs

oProficient in presenting Test Status Report to project teams and upper management that included test execution, coverage, system changes, issues, and potential impact analysis

oExperience working in a formal application development environment with an established Software Development Life Cycle (SDLC) and Bug/DefectLifeCycle (BLC).

oExpert in the use of HP Quality Center (QC), HP QuickTest Professional (QTP), HP LoadRunner

oExperienced writing Test scenarios using Selenium WebDriver with Java

oExperienced using web debugging tool like Fire Path and Firebug for finding elements locator.

oExperienced creating, enhancing, and executing test automation using Selenium WebDriver with JXL Data Driven & TestNG Framework

oExperienced using XML test suite to execute Test Classes including parallel and cross browser testing

oExperienced in Build Management tools like Maven with Dependencies

oExperienced in creating HTML report for loggers using Extent Report

oExperienced in creating reusable methods, dynamic Xpath locators, Abstract Class, Method Overload & Override in Selenium WebDriver with Java

oExperienced with source version control tools such as Git Hub.

oPerformed Black-Box/Functional/GUI Testing, System Testing, Smoke Testing, Regression Testing, Load and Performance Testing of Web and Client/Server based applications by various testing tools

oUsed software quality principles and systems knowledge to review & analyze functional requirements, architectural overviews & system specifications to ensure requirements are complete, accurate and testable

oStrive to apply best practices to utilize technology in the quality assurance process in a way that ensures the delivery of stable systems while reducing support

oExcellent verbal and writtencommunication skills in expressing ideas clearly to individuals and groups including the ability to effectively document procedures, processes and results

PROFESSIONAL EXPERIENCES:

QA Manager Infrastructure Millennium Duration: 11/2019 – Present

oProvided test support for a corporate migration project.

oHave introduced various test strategies to upgrade IT technologies to improve operational collaboration and communications.

oWorked/Collaborated with other IT teams members to test and validate the new and existing technology is fully operational and works as expected.

oReviewed an analyzed system requirements specifications and solution design.

oDeveloped test plan, user stories, and test cases in collaboration with key project and business stakeholders.

oExecuted test cases and analyzed results against acceptance criteria.

oReported results of system functionality according to system requirements and solution specifications.

oCreated logs to document testing phases and defects

oDemonstrated the ability to document and troubleshoot errors.

oChanged TestRail structure of managing test suites, test cases, test runs and maximizing coverage.

oExtremely proficient at TestRail management tool.

oProficient knowledge on JIRA and other relevant test tools.

oTested on both Android and iOS devices

oTechnologies used at a high level are Cisco Telephony (Jabber, Webex, Slack), SharePoint/OneDrive, Conference room technology, Network technology, Email upgrade, Security technology, Desktop & Collaboration technology.

QA Manager Value Line Duration: 09/2017 – 11/2019

oBuilt QA team according to the CTO’s expectation.

oEnsured all strategic projects and operational projects meet the highest quality possible by following industry recognized testing methodologies and best practices.

oProvided oversight and overall test execution management of all system and integrated release testing in the domain, insuring alignment to project and release strategy creation.

oSupported in the creation and management of regression test suite and drive automation of testing within the domain.

oParticipated in test phase reviews with the business on a periodic basis. Assured proper hand-offs and walk-throughs with project stakeholders are completed.

oMonitored proper development of test scenarios, test cases and test data for internal domains and external vendors.

oHeld accountable for requirement traceability, defect management, test execution and risk mitigation.

oProvided input to QA-related metrics in support for test execution.

oManaged a team of test analyst aligned to the domain.

oTrained and coordinated training for analyst within the testing domain.

oAssured test analysts remain up-to-date on new technology; organizational changes; industry/product news; SDLC changes; and department and project related information.

oCreated automation scripts using Java in Selenium WebDriver for automation end to end functional testing

oImplemented Data Driven, Hybrid automation frameworks, Java, TestNG, Extent Report, Instance Classes.

oEnhanced Test scenarios using Java programming features and TestNG Annotations with Method overload and Method override.

oWorking with Maven dependency on Selenium WebDriver using IntelliJ Editor

oOptimize coding skills in Java based on relative paths in X-Path including X-Path contains& operators

oHands on experience using Git commands to create project in GitHub repository

oHands on experience using Version Control for commit, push and pull Java codes to repository

oCreated various reusable Classes & Methods in Selenium WebDriver

oPerformed Cross Browser Testing in Selenium WebDriver and executed test classes in XML batch file

oEstablished strategic and performance goals at a team and individual level that are aligned to the goals of Value Line.

oManaged resources deployment and overall coordination efforts to ensure projects are completed on schedule and within budget with quality outcome.

oCollaborated with the application development Domain leads, technical owners, project managers, business stakeholders, technical services and business analyst to ensure planning, execution and delivery is aligned.

oIdentified and mentioned the environmental discrepancies and implemented a solution to better handle QA efficiency.

oWorked on the advantage database for e-commerce testing.

oWorked on Azure migration project from local data warehouse.

Software QA Manager Everyday Health 03/2015 – 08/2017

oImplemented techniques to manage team of 15 employees learned through managers’ essential programs.

oManaged mobile team for both iOS and Android platform delivery.

oArchitected the business and technical vision behind leading the automation effort for both web and mobile.

oGuided through the expectation from integration with Jenkins, automation framework and Test management tool.

oLed the effort of migrating the local automation VMs to AWS.

oMaintaining and ensuring standardization of all aspect of Quality assurance team while coordinating with cross teams to attain optimal result in product delivery.

oResponsible for ensuring QA personnel comply with processes including meeting targets and providing reports and analysis to upper management and team.

oHave designed and executed well established daily status report on release progress that’s being sent to team.

oResponsible for sending Weekly status report to executives outlining status of each projects along with any prevailing concerns.

oConducted daily sync up with project team of 8 engineers to discuss about the tasks, defects, open issues and defect prioritizing and fixes while providing insight on troubleshooting of issues.

oEstablished a well-executed communication model to smooth line the communication discrepancies with offshore.

oConducted estimatesand planning sessions to properly allocate workload to resources and to understand the availability of resources.

oAdministered test case management process for the entire QA team in NYC and Mumbai.

oPerformed/Enhanced/Automated Data Driven test using test data from excel files.

oDeveloped and executed automated test scripts using Intellij, Selenium WebDriver, TestNG and other open source tools.

oHelped the team converting manual test cases into test automation.

oDesigned Automation Test cases using Selenium WebDriver, TestNG, Page Objects, Abstract Classes to reuse TestNGannotations and report, and also created Reusable Methods & relative paths

oEnhanced Selenium Test Cases for Cross Browser Testing in IE & Firefox

oImplemented Data Driven concept in Selenium WebDriver for data reporting

oPerformed Automation Smoke & Regression Testing using Selenium WebDriver with XML test Suite

oApplied critical thinking and analytical skills to analysis details of assigned project.

oDemonstrated problem solving ability while thinking quick and providing solution to mitigate risks.

oMeet automation goals of the year by working it through the process and matrix to keep track of the progress.

oDemonstrated the ability to delegate according to the priority and increase overall quality of software products through implementation and management of quality processes.

oSupported concurrent software engineering and development effort by representing quality assurance during project design.

oLed and maintained all of quality records and documentation in accordance with company requirements.

oActively involved in performance management, employee performance appraisal, and performance work plans.

oWorked with individuals on their career growth and provided training where needed while managing and assisting in development of quality assurance and testing policies.

oHave completed ADA compliance auditing using chrome extension and generated report based on standard.

oPrepared test plans and managed the complete effort of migration to AWS hosting servers from local servers.

Lead Quality Assurance Engineer Everyday Health 08/2014 – 02/2015

oLed a team of 8 engineers combined in offshore and onshore by participating in management, project status and project design meeting.

oLeading both the web and mobile effort for various business units by communicating testing timeline, project schedules and project status.

oAnalyzed the requirement, performed impact analysis, traceability matrix on existing system to create Test Plan and Test Strategy.

oHandled multiple projects concurrently (web based n-tier architecture system, client server, and mobile native apps), tasks and requests on tight deadlines and business priorities.

oIntroduced TestRail and managed to get approval on test management tool in the company.

oUsed JIRA as defect tracking tools and to manage the agile board per sprints.

oUtilized and analyzed third parties, QA vendors and their integration work.

oDefined nonfunctional requirements and complete performance analysis for new sites and major projects.

oActively involved in managing QA staffing, hiring, interviewing candidates.

oWorked closely with technology leaders on hardware/software upgrades and other technical tasks.

oProvided technical and analytical guidance to the team through reviewing test cases, mastering test plans and test scripts.

oWorked closely with technical managers and developer’s managers for resource management and testing strategy.

oParticipated in creation of business objectives and goals for supported products by articulating to the product managers and providing recommendations on additional and modifications to products to achieve the finest business goals.

oReviewed other’s estimates and pointed out holes by anticipating how the given estimate will have impact on the project deadlines.

Additional project experiences(detailed information available upon request):

Senior Quality Assurance Analyst Booker 07/2012 – 07/2014

Contact this candidate