JESSIE S.A. GUILLERMO
Nueva Viscaya, Bago Bantay, Quezon City, 1105 Metro Manila
Phone: 090******** Email: **************@*****.*** OBJECTIVE
A well-rounded person seeking a position that will utilize the following skill set: Customer Service Leadership and Organization
Office Administration Computer Literacy
Technical Assistance Problem Solving
EDUCATION
Radford High School Aug 2007 – May 2011
- Graduated with 3.00 GPA
University of Hawai’i at Manoa Jul 2011 – May 2013
- Major: Civil Engineering
- College Opportunities Program
Iglesia Ni Cristo - Church of Christ - School For Ministry Dec 2013 – June 2018
- Major: Bachelors in Pastoral Studies and Evangelism PREVIOUS EMPLOYMENT
Tosoh Quartz Incorporation – Manufacturing Tech I- Cutting Oct 2020 – Feb 2021
- Inspect finished products for quality and adherence to customer and company specifications
- Work in accordance to process procedures, work order instructions, drawings and other production documents
- Perform detail work, which may include acid wash or other cleaning, cosmetic inspection of parts and other similar functions
- Assists with troubleshooting problems with equipment, devices or products
- Maintain equipment. Detect and correct minor machine malfunctions and perform daily and monthly machine maintenance as directed Church of Christ – Evangelical Preacher of the Gospel July 2018 – September 2020
- Managed local congregations in the Church of Christ
- Generated and oversaw timely submission of weekly and monthly reports
- Counseled and problem-solved members’ issues
- Officiated congregational worship services – adult and children
- Developed and implemented congregational social/team building activities
- Recruited and trained congregation officers
Office Depot – Customer Service Specialist Sept 2013 – Nov 2013
- Provide shoppers with the best and memorable customer service
- Assist customers in finding a product that is best fitting for their needs
- Successfully ring out a customer’s items at the cash register Kapiolani Community College: Testing Center – Proctor Nov 2012 – Jan 2013
- Assisted students to check in for a proctored exam
- Set up wi-fi network on student’s or professors’ choice of device
- Answered incoming calls with positive and useful information LEADERSHIP ACTIVITIES
Iglesia Ni Cristo – Church of Christ – Children’s Worship Service Asst. Apr 2010 – Present
- Organized monthly activities for the children
- Helped to oversee the Children’s Worship Service every Sunday
- Assisted in developing disciplinary actions towards the children