Service Customer

ALBA KARAN

PROFILE

Highly motivated and dedicated professional seeking employment during this time of acute

change. My dedication and investment to my employer is evidenced by the last 30 years that I

have provided phenomenal customer service in multiple positions for the Hyatt Regency in

Sarasota.

EXPERIENCE

BARTENDER, HYATT REGENCY — 2001-2020

+ Prepare alcohol or non-alcohol beverages for bar and restaurant patrons

+ Interact with customers, take orders and serve food/drinks while maintaining the

highest standards of quality

« Assess customers ‘needs and preferences, making recommendations fitted to those

preferences

BANQUET SERVER, HYATT REGENCY — 1990-2001

Skillfully anticipate and address guests ’service needs.

Consistently adhere to quality expectations and standards.

Accurately record orders and partner with server and kitchen team members to

serve food and beverages that exceeded guests ’expectations.

% %

& %

%

&

EDUCATION

Associates Degree from Technical College (Russia)

SKILLS

* Multi-tasking

* Customer service

* Communication/Interpersonal Skills

* Leadership

* Bilingual (English and Russian-Fluent)

REFERENCES

Available upon request

859 Placid Lake Dr, Osprey,Florida, 34229 941-***-**** allavlad1 verizon.net

Contact this candidate