Assistant Manager

Myeshia Gray

Irving, TX ***** C: 214-***-**** E: ***************@*****.***

Summary

Enthusiastic Assistant Manager offering new experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach. Knowledgeable about retail operations and best practices. Open to learning new things and taking advantage of all great opportunities.

Skills

Issue and conflict resolution

Staff development

Superior communication skills

Superb sales professional

Able to take direction

Fashion trends

Time management

Product expertise

Hiring and training

Conflict resolution techniques

Marketing savvy

Experience

ASSISTANT MANAGER 06/2019 to Current

Kohls Corp. - Carrollton, TX

Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.

Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.

Enforced company policies and procedures to strengthen operational standards across departments.

Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.

LEASING CONSULTANT 05/2018 to 05/2019

Peak Campus - San Marcos, Texas

Showed tenants around properties, highlighting features and redirecting concerns to capture interest.

Conducted background checks on applicants.

Maintained thorough, accurate and compliant records for internal and regulatory audits.

Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.

Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.

SERVER 11/2016 to 07/2018

Sagora Senior Living - New Branfels, Texas

Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.

Recorded orders and partnered with team members to efficiently serve food and beverages.

Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.

Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.

Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.

Education and Training

TEXAS STATE UNIVERSITY - San Marcos, TX Bachelor of Science

Fashion Merchandising, Business Administration, 05/2019

Accomplishments

Sales Marketing Merchandising

Developing Leadership

Increased team productivity with morale-boosting incentives.

Protective Services - Applied safety procedures and policies as outlined in Department Safety Manual.

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