Engineer Software

Date :

Name : Dhanasekar A R

Email : *********@*****.***

Mobile : +91-904*******

Description:

To pursue a dynamic and challenging career with an organization of repute, this gives value addition to the organization as well as offers opportunity to enhance professional skills while getting a high level of satisfaction and recognition.

Summary of Qualification:

• Around 6 years of experience of working with EUC and system admin support

• 1.5 Years Relevant SCCM experience would be working with Application and patch deployment

• Knowledge about Managing devices in Intune.

• Knowledge about Azure Fundamentals.

• Profound knowledge of the technologies in WAN/LAN and IP Networking

• Strong experience in PC & Laptop software applications, MS Operating Systems administration

• Familiarity with desktop network hardware, operating systems, administration, and applications

• Experience with handling windows 7, 8, 8.1, 10

Technical Skills

• Azure Administration

• Modern Desktop Administration

• Azure Fundamental

• SCCM

Work Experience

Current Employer : HEXAWARE TECHNOLOGIES LIMITED

Designation : Associate System Engineer

Duration : 25/03/2019 to till now

Responsibilities:

• Mac hardware troubleshooting

• Mac OS support

• SCCM compliance

• Resolve SCCM client related issues.

• Update software and windows patches through SCCM

• Monitoring the request and incidents through “ service now “

• Resolve Bit locker and Domain Related Issues in Desktop and laptop

• Support end users issue and provide the solutions

• Software troubleshooting

• Laptop and PC hardware troubleshooting

• Resolve the Incident and Request within the SLA

• Managing the asset details

• Network printer configurations

• Coordinate with vendor and resolve the issue

• Provide support through remotely to resolved issue with end users

• Make the issue related document for future purpose Previous Employer : TABTREE

Designation : Project Engineer

Duration : 01/07/2016 to 20/03/2019

Responsibilities:

• Daily Process and reporting

• Software troubleshooting

• Assembling all types of Desktop PC’s

• Managing Firewalls

• Managing backup devices

• Installing configuring and managing printer

• Asset management

• Software supporting ERP Environment

• Finding permanent solution for all kind of technical issue

• OS – windows 7,windows 8, Mac

Domain / Industry : System Administrator / Software Previous Employer : Alchemy Solutions

Designation : System administrator AND Network administrator Duration : 24/06/2015 to 30/06/2016

Responsibilities:

• Preparing audit programs in consultation with client.

• Preparation of Technical Data Sheet (TDS).

• Administrate the Network having more than 500 users.

• Investigate user and Network problems, identify their source, determine possible solutions, test and implement solutions.

• Configuring Broadband lines.

• Hardware trouble shooting

• Installing any type of application and software’s. Education:

Graduation Degree Name College Name University Name Year of Grade Location Completion

UG B.E(EEE) University Anna University 2015 64.8 % Thanjavur college of district

Engineering –

Pattukottai

Personal Details:

Date of Birth : 28-02-1994

Father Name (with initial) : M.Rajamanickam

Gender : Male

Permanent Address : 7/38, Agraharam street, Mayanur (PO), Karur (DT) - 639108 Present Address : 52/25, Gandhisaalai Pazhavanthangal, Chennai – 600034 Your’ s

(Dhanasekar AR)

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