Curriculum Vitae

Waqi Mohammed Danish

#**, ******** ****,

Kalyan Gram, Rajbari,

Darjeeling – 734101,

West Bengal,

India.

Phone: +917*********

E-mail: adkr41@r.postjobfree.com

Passport No: L6087517 valid upto 25.11.2023

Objective:

A motivated and results-focused professional, seeking an opportunity to utilize my skills and education to contribute to employer objectives, profitability and success with a company offering potential for challenge and growth.

Skills:

Experienced in handling sales and customer service.

Ability to organize, prioritize and work under extreme work pressure, heavy work load and deadlines.

Ability to work with minimal supervision.

Primary responsibility is to coordinate and perform the entire sales as Sales Coordinator and customer service representative.

Willing to cooperate with colleagues in order to attain company’s objective and goals. Experience

I have worked as Customer Representative and Sales Coordinator at a Mobile Repair Center since 2011.

I have worked as Customer Representative and Sales Coordinator at a Asiya Mobile Centre, Sultanate of Oman, since August 2014 to January 2020. Job Responsibility:

Respond promptly to customer inquiries.

Handle and resolve customer complaints.

Obtain and evaluate all relevant information to handle inquiries and complaints.

Perform customer verifications.

Process orders, forms, applications and requests.

Direct requests and unresolved issues to the designated resource.

Manage customers' accounts.

Keep records of customer interactions and transactions.

Record details of inquiries, comments and complaints.

Record details of actions taken.

Manage administration.

Communicate and coordinate with internal departments.

Follow up on customer interactions

Computer Skills:

MS Operating System – (MS Word, MS Access, MS Excel, MS Outlook)

Internet Savvy

Education Attainment:

One Year Diploma in Computer Application and Multilingual DTP from Computerized Calligraphy Training Centre, National Council for promotion of Urdu language. (Ministry of Human Resource and Development Govt. of India)

Academic Qualification

10th from W.B.B.S.E. Darjeeling, West Bengal in the year 2005

12th from NIOS Darjeeling, West Bengal in the year 2008

B.A. Graduate from North Bengal University, West Bengal in the year 2011 Personal Details

Name : WAQI MOHAMMED DANISH

Father’s Name : Anisur Rahman

Date of Birth : 15th December 1988

Sex : Male

Marital Status : Unmarried

Religion : Islam

Nationality : Indian

Passport No. : L6087517 (Valid till Nov. 2023)

Languages known to Read and Write:

Urdu, Arabic, English, Hindi and Nepali

Waqi Mohammed Danish

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