Desktop Support
Resume:
Subhan Akhtar
Burlington, NJ
**************@*****.***
Cyber Security
* Monitor computer networks for security issues
* Investigate security breaches and other cyber security incidents.
* Install security measures and operate software to protect systems and information
* Infrastructure, including firewalls and data encryption programs.
* Document security breaches and assess the damage they cause.
* Work with security team to perform tests and uncover network vulnerabilities.
* Fix detected vulnerabilities to maintain a high-security standard.
* Stay current on IT security trends and news.
* Develop company-wide best practices for IT security.
* Perform penetration testing.
* Help colleagues install security software and understand information security management.
* Research security enhancements and make recommendations to management.
* Stay up-to-date on information technology trends and security standards IT Support
* Network Administrator Skills
* Windows Server
* Technical Support ( Installing, upgrading, managing all types of software and hardware )
* Programming Java concepts and C++
* Multiple years experience working with Window's operating systems: XP, 7, 8, 10, Server 2012 R2, Server 2016, and Server 2019. Experience in Linux based operating systems: Fedora, Fedora Server, Kali, Ubuntu, and Ubuntu server. Worked heavily with VMware player building virtual machines running a multitude of operating systems, as well as nested virtual machines using Windows Hyper-V.
* Hands on experience using a wide range of network based software including Wireshark, Nmap, Putty, Xirrus, Advanced Port Scanner, and Nessus.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Technical Support Specialist
ISS Solutions - Langhorne, PA
March 2020 to November 2020
• Imaging of New and Old PC Workstation Computers – Laptops and Desktops - with prepackaged software images built on Windows 10.
• Software installation and configuration, set up Office 360, email set up, requesting software licenses, domain join, VPN etc
• Install, upgrades system software and hardware components as required to meet business needs; coordinates backups. Ensures upgrades are occurring in accordance with established parameters.
• Prepares computers for deployment to new and current employees due to receive a replacement.
(Loaner Laptops Program)
• Data migration: Old to new devices
• Forensic Imaging using FTK image and others
• Maintains knowledge base updates for Department. PC Deployment Technician
Ocean Computer Group - Moorestown, NJ
January 2020 to February 2020
• Installation of new laptops, chromebooks, desktop PCs and/or printers for a major computer manufacturer in Education and State Government entities at various locations in the Tri – State area.
• User configurations as per customer and company requirements
• Deinstallation of Legacy systems and relocate to specified areas
• Staging of new equipment to prep for delivery
• Preparing legacy equipment for disposal
• Problem reporting to team lead
Research Project Assistant
Rowan College at Burlington County - Mount Laurel, NJ September 2019 to December 2019
I'm a part of research project, working on automation pen testing tools and problems faced during the testing phase. Our goal is to solve and make it easy by developing the new tool or fixing the bugs in currently used tools. This whole research is based in school but assist by one of the leader Software Company and its top level engineers, who comes in every 2 weeks and review our findings and progress. Key tools and software we working on
1) NMAP, Nessus, Kali Linux, Wireshark, Zenmap, Metasploit,, deep exploit etc Shift Supervisor
Burger King - Willingboro, NJ
June 2018 to July 2019
Shift Supervisor
Checkers Drive-In Restaurants, Inc. - Burlington, NJ June 2016 to December 2017
Education
Associate in Information Assurance And Cyber Security Rowan College of New Jersey - Mount Laurel, NJ
September 2017 to December 2019
High school or equivalent in Computer Science
DA Model High School
August 2012 to May 2016
Skills
• Management Experience
• Windows Server
• Penetration Testing
• Cybersecurity
• Ethical Hacking
• Network Administration
• IT Support
• Deployment
• Help Desk Support
• Desktop Support
• Hardware
• LAN
• Help Desk
Certifications and Licenses
Driver's License
January 2017
Dean List
May 2019 to Present
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