Office Assistant

Tupuana S. Maya Morales

*** ***** *****

Watertown, NY 13601

Phone: 315-***-**** CL

315-***-**** HM

E-mail: *.***********@*****.***

Objective

To use professionalism and skills that I have developed throughout life from high school to the work experiences that made me who I am today. I am always eager to learn and challenge myself to succeed gracefully; making sure to not to lose touch with enjoying life and being infectious about it.

Education

Mar 2003- Jan 2005

South Sound High School Lacey, WA

High School Diploma 2005

● Capital Lakefair Royalty/Scholarship 2005-2006

● Interact Club, President 2004

● Leadership- organized Lacey Parks & Recreation Easter Egg Hunt

● Bully Buster Program- Trained students to be leaders in school

■ Students work together to help promote the Bully Busters and Crime Stoppers organizations.

Fun Facts

Full time mom/wife, Christian woman, Poetry, writing, reading, sports (volleyball/basketball), outdoors, dancing, computers (Microsoft Word: 50-80 wpm), independent/dependent worker, fast learner, sociable, enjoy working with people. Languages

American Sign Language (ASL) 2 years in High School with Teacher’s Assistant credit, (High School) Secretary to Deaf Club, and more fluent practice with a deaf family member and friends. Work

Experience

Sept - Nov 2019

Great American Grocery Store Watertown, NY

Deli Associate/Holy Smokes Bourbon & BBQ

● Prepare, package, and serve deli products for customers.

● Prepare, process, and handle orders for Holy Smokes orders.

● Both stations are run at one time.

● Part-time position

● Store went out of business in November.

February 2017 - 2018

Regalo International/ Carlson Pet Products DuPont, WA Warehouse Office Clerk

● Maintain data entry for assigned accounts for shipping and receiving information for warehouse managers.

● Responsible for returned items and processing data.

● Responsible for replacement parts; pick, pack, and ship orders.

● Reason for leaving: moved with family to NY.

August 2014-February 2017

Conduent/Xerox Tacoma, WA

Call Center/Customer Service Representative

● Per training use tools and resources to assist customers with their needs i.e. billing, plans, or general questions in relations for Verizon Wireless Consumer account services.

April 2013 - August 2014

Tacoma Mall Chipotle Mexican Grill Tacoma, WA

● Crew- provide top performance in cashiering, front line, prep, and grill. Cashier handles the POS and assures happy customers. Front line gives exceptional customer service with a smile. Prep cook prepares the vegetables, meats, and salsas for the store and grill makes sure the front line never runs out of food.

● Reason for leaving: A more beneficial job opportunity. Oct-Dec 2010

Oct 2012-Jan 2013

Sunrise Staffing Fife, Wa

Checker/Labeler

● Checker- making sure orders are as paperwork advises, the right quantity ready to be palletized before loaded.

● Labeler- Make sure the correct boxes are labeled as directed before wrapped on pallets to load on freight trucks. Double checking the numbers to paperwork.

● Laid off/no work available.

Mar 2011- Aug 2012

The Hampton Alzheimer’s Special Care Facility Tumwater, WA Housekeeping/Kitchen Aide/Activities (Life Enrichment)

● HK- Maintain and follow daily cleaning schedule according to facility needs and assist with laundry, as well as assist with the caring of residents

● KA- Wash everything from pots and pans to dishes/silverware received to clean. Dish out meal served at shift (am- breakfast/lunch pm- dinner). Clean/sanitize the kitchen throughout the shift.

● LE- Follow timeline for evening shift activities such as assisting with feeding residents, walking rounds throughout the shift, and handing out snacks and doing appropriate paperwork to record the day's work.

● Reason for leaving- A car accident that made me make a difficult decision to resign due to no guarantee of a return date/transportation

June 2004- Oct 2010

Certain Victory Food Services Inc Ft. Lewis, WA

Admin Clerk/Cook/Server/Headcount

● Numerous layoffs/ hours cut & returned with callbacks.

● Admin- Manage office: make schedule changes for over 200 employees

● Cook/Server- Prepare, cook, and serve meals for over 200 soldiers

● HC- Supervise register: collect cash/ verify military I.D. check

● Reason for leaving: lay-off/hours cut.

January - March 2007

Quality Inn Fife, WA

Front Desk Receptionist

● Checking in/checking out guests

● Handling cash/debit/credit charges for guests

● Answer phone making/or changing reservations

● Supervise/organize/clean lobby

● Reason for leaving: family emergency.

October 2003 - June 2004

Lacey Square McDonald Lacey, WA

Crew Trainer

● Train new crew members to accommodate customers

● Receive and assemble orders for customers

● Reason for leaving: another job offer.

January - March 2002

WA State Dept. of Corrections Olympia, WA

Entry Level Intern- Accounting Department

● Organize, input information, and file w-4 forms for franchised businesses in the state of Washington

● Organize and file paperwork for supervisor

● Record notes during meetings

● Job offered through a school program

February 2000- January 2002

Mrs. Arnelle Fischer Lacey, WA

Caretaker

● Secure resident’s home

● Assist resident with domestic needs: prepare meals, feed pet cats, and dispense medication

● Deceased Jan 2002

Mar-Dec 2000

Roo-Lan Healthcare Center Lacey, WA

Dining Room Aide

● Supervise the dining area

● Set, serve, and feed 50 to 60 residents during scheduled meals

● Assist nurses with residents: feeding, walking back to room, keeping company, etc.

● Resigned to focus on high school

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