Sales Executive

David Chan

http://chandavid.me/ https://github.com/dc82927n

********@*****.*** https://linkedin.com/in/david-chan88

718-***-**** 48-54 45th St. Queens, NY 11377

Education

Brooklyn College, CUNY Brooklyn, NY

Bachelor of Science Degree in Computer Science Dec 2019 Cumulative GPA: 3.4/4.0 Dean’s List

Technical Course Work: JavaScript and jQuery, Java, C++, Discrete Math, Data Structure, Algorithms, Web Application, Web Design, Web Implementation, Computer System architecture, Software Engineering, Database, Operating Systems, Adobe Suite Application Pace University Lubin School of Business New York, NY Bachelor of Business Administration in Business Management and Marketing Jun 2015 Cumulative GPA 3.3/4.0

Technical Skills

• Windows OS, Mac OS, Bash, Unix / Linux • Red Hat Enterprise Linux 7 (RHEL) & CentOS 7

• Microsoft Suite & 365 Microsoft Suite • Vi & Vim

• VirtualBox, VMware • Window Active Directory & Group Policy Programing Skills

• JavaScript, jQuery, Java, PHP • MongoDB, mySQL, SQL

• C++, Node.js, Express.js, Heroku, React.js • HTML, CSS, Bootstrap, EJS

• Object-oriented programing (OOP), MVC architecture • Shell Scripts Software Developer Skills

• Google & Bing Ad-word Certified • Git & Github

• Adobe Photoshop, Illustrator, and InDesign, Sass, Less • NPM & Yarn

• Content Management System (WordPress and Shopify) • Responsive Design Implementation Projects

Portfolio Link: http://chandavid.me/

• Used JavaScript, jQuery, HTML, CSS, and bootstrap to build the portfolio Experience

Cambium Learning Group New York, NY

Help Desk Tier II ( Remote ) Jan 2021 – March 2021

• Provided support and troubleshot on Macs, Linux, Windows, Chromebooks, iPads, Androids, and IOS mobile devices for school faculties throughout the States

• Performed QA tests on company software applications and portals

• Provided basic technical support on WAN and LAN connectivity, router, and security for teachers and IT administrators

• Collaborated with school IT administrators to provide network resolution by identifying IP address, URLs, spam filters, firewalls, proxy, ports, with the usage of command line, power shell, and bash commands to resolve network related issues

• Utilized 8x8 ticket system to resolve cases and manage calls, workflow, and time management G iii New York, NY

Help Desk Internship Sep 2020 – Dec 2020

• Contributed to imaging and re-imaging OS system to deploy virtualization desktop infrastructure (VDI) with persistence and non- persistence users

• Communicated with non-technical users on hardware and software support ranging from workstation, input-output peripherals, LAN, OS, Microsoft, and Adobe Suite

• Provided help to users with 2-factor authentications on mobile devices and Cisco VPN by identifying connectivity issues and providing password reset

• Provided support for VMware Horizon environment, active directory, remote access, and thin clients

• Performed system backups and restored procedures for old and new users on various OS and VMware systems

• Utilized ticketing systems like Jira and SysAid to manage workflow and time management

• Provided support for Windows Server administration including active directory and the use of Group Policies Backup/recovery technologies; TCP/IP, routing, switching DHCP and DNS, Cisco IP Telephony

• Responsible for providing support troubleshooting with network printers and mapping network configurations, work stations hardware configuration, and customization

Stairs Academy Charter School Brooklyn, NY

Software Web Application Developer Winter Internship Oct 2019 – Feb 2020

• Developed Front-end using WordPress to create new landing pages and updated existing pages

• Used SaaS tools for content management system and enhanced user experience

• Optimized webpage performance and content delivery by utilizing HTML, CSS, PHP, and JS

• Search engine optimization (SEO) best practices and generated site data analysis reports CUNY Tech Prep New York, NY

Software Developer Students Jun 2018 – May 2019

• Selected for a competitive full stack JavaScript training program for exceptional CUNY computer science student

• Learn in-demand technologies like React, Node + Express, and PostgreSQL as well as industry best practices for design, implementation, and deployment such as MVC, version control with Git/GitHub, agile & Scrum with Trello and Slack, test driven development, and CI/CD BrightEdge New York, NY

Enterprise Business Developer Sep 2015 – Jun 2016

• Created search engine optimization analysis to help company drive vision and roadmap for strategic business initiatives

• Collaborated with sales executive and marketing to ensure quality of demonstrations

• Co-delivered online marketing assessments and product demonstrations with sales executives

• Communicated and coordinated with engineers and non-technical staffs to create and implement roadmaps to reach company goals CJ Foods / TMI Trading Corp Brooklyn, NY

Account Development Manager Jan 2015 – Sep 2015

• Managed and established 54 accounts totaling 1.4 million in annual sales and managed 3 of the top 20 main stream accounts

• Prepared and identified opportunities for bid contracts by researching market concept trends

• Identified customer opportunity in developing new menus ideas and concepts Sales Executive Jan 2013 – Dec 2014

• Worked in a fast-paced atmosphere while managing time efficiently and effectively

• Simulated current customer sales by analyzing product data, sales data, and forecasting potential opportunity

• Achieved Top 2nd sales producer in 2014 with a 25% growth in sales and grew $295,000 in sales

• Achieved Top 1 sales producer in 2013 with a 30% growth in sales and grew sales $240,000

• Achieved #1 Highest open new account for 2014

Marketing and Sales Associate Sep 2008 – Dec 2012

• Created and provided compliance documents with USDA and FDA to export product internationally

• Provided market research with R&D in creation of new products to launch into the market

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