Customer Service

RESUME

Name: M. Karunakaran

Contact no: 984*******

E-mail ID: ***.***************@*****.***

OBJECTIVE

Willing to work in a challenging position with a growing Organization where I can utilize my technical and interpersonal skills to serve the organization and enhanced the same.

PERSONAL QUALITIES

A quick learner

MS office

ACADAMIC QUALIFICATION

BBA at Quaide Milleth College.

12th standard at Government Higher Secondary School.

EXPERIENCE

I have worked for four years as a senior staff at customer service department at Ecom express private limited.

Handled customer interactions, giving detailed, personalized, friendly and polite service to ensure customer retention and satisfaction.

Memorized all company products and services to be able to answer customer questions quickly and efficiently.

I have worked for three and half years as a supervisor at dispatch department at Bright private limited.

Directed a team of 15 employees to maximize operational performance and corporate goals.

Managed the scheduling of tasks and crew for most efficient use of time and resources.

PERSONAL DETAILS

Name : M. Karunakaran

Date of birth : 20-06-1990

Language known : English and Tamil

Address : No: 2/223, bajanai kovil street, somangalam,

Kanchipuram district, Chennai – 600069

Hobbies : Reading books

M. Karunakaran

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