Behavioral Technician
Resume:
STEPHANIE SCHUPAK
**** ******** ****** *** * Winfield, KS 67156 · 620-***-****
************@*****.***
Customer-centric professional with years of demonstrated excellence in customer support strategies to reach organizational goals, build relationships and resolve issues.
SKILLS
●Self-Motivated Quick Learner
●Open to Change
●Documentation Handling & Clerical Skills
●Organizing and Scheduling
●Team Player
●Problem Solver
EXPERIENCE
MARCH 2017 – DECEMBER 2020
CREW MEMBER, BRAUMS
●Greet customers; provide information about menu; find opportunities to upsell product
●Operate register
●Assist with a variety of kitchen-related functions (i.e. operating grill, food preparation)
●Assist in training new employees
MAY 2015 – JANUARY 2016
DELI WORKER, WALMART
●Assist customers with product/menu information
●Assemble cold dishes for purchase; Cooked/prepared lunch with equipment
●Monitor and ensure food freshness and expiration dates
MARCH 2000 – SEPTEMBER 2012
HUMAN RESOURCES ASSISTANT, INTERNAL REVENUE SERVICE
●Researched and advised customers how to resolve complex tax situations
●Acted to correct deficiencies in training communications and workflow
●Identified and elevated systems problems
EDUCATION
MASTER OF BUSINESS ADMINISTRATION – MANAGEMENT
STRAYER UNIVERSITY – TREVOSE, PA
BACHELOR OF SCIENCE – BUSINESS MANAGEMENT AND CRIMINAL JUSTICE
CAMERON UNIVERSITY, LAWTON, OK
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