Sales Representative

Roger Dial

Decatur, IL *****

Phone: +1-217-***-****

E-Mail: *********@*****.***

Professional Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Work History

March 2019 to June 2020

Aramark Uniforms Springfield, IL

Facility Sales Rep

Identified client needs, built relationships and overcame objections to drive sales.

Surpassed sales objectives by 30% for 1.5years by constituting and cultivating productive partnerships with clients.

Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.

Utilized professional sales techniques to persuasively communicate with clients.

Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.

February 1996 to March 2019

Aramark Uniforms Decatur/clinton, IL

Route Sales Representative

Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.

Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.

Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.

Immediately addressed problems with customers to promote speedy resolution.

Maintained positive relationships with customers through communication and observation.

Communicated regularly with district Mgr for delivery route details and changes.

Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.

Stayed in open communication with existing customers to offer immediate options by giving details about pricing and choices with customers.

Navigated 80 miles every day in Box truck to deliver uniforms and other products to customers.

Education

Richland Community College Decatur Il

Skills

Sales Closing

Sales

Retention strategies

Service Agreements

Lead prospecting

Problem solving strength

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