Tyler Harris
**** ** **** ******, #*** Gainesville, FL 32606 352-***-**** *********@**.***
Objective
Seeking an Office Assistant position in a business or company that will allow me to utilize my communication, organizational and problem solving skills.
Experience
Dillards Department Store Gainesville, FL November 2020 – Current
Sales Associate
·Assisted customers in finding or selecting items while providing recommendations.
·Contacted customers via phone call.
·Curating Instagram posts regarding merchandise.
·Assisting customers by guiding them through various departments while being their personal shopper.
Windsor Gainesville, FL July 2020 – November 2020
Assistant Manager
·Protected store assets and merchandise by adhering to Standard Operating Procedures
·Applied selling techniques.
·Adhered to personal and store goals.
·Delegated daily operational duties.
Humane Society of North Central Florida Gainesville, FL March 2020 – June 2020
Receptionist
·Front desk duties: answering phone calls, responding to incoming inquiries and correspondence by potential pet adopters.
·Assist with client check-in for spay/neuter and other appointments.
·Brief and answer questions from clients on spay/neuter surgery and post operation procedure.
·Provide instructions to potential clients in assisting them complete initial intake paperwork.
·Daily reconciliation of all receipts from customers paying by credit card, check or cash.
·Perform other duties as assigned.
ANN TAYLOR LOFT Gainesville, FL November 2019 – January 2020
Co-Manager
·Managed daily store operations by scheduling and assigning employees.
·Recruited and hired new employees.
·Implemented marketing strategy by studying advertising, sales promotions and display plans.
·Established rapport with potential and actual customers.
·Maintained operations by enforcing operational and personnel policies and procedures.
·Responsible for maintaining a safe and clean store environment.
ANN TAYLOR LOFT Gainesville, FL May 2019 – November 2019
Sales Lead
·Performed duties of sales associate – answering customer questions, ringing up merchandise, setting up store layout design, receiving and displaying merchandise.
ANN TAYLOR LOFT Gainesville, FL July 2018 - May 2019
Sales Associate
·Greeted customers and suggested merchandise based on customer’s specific need.
·Started fitting room for guests.
·Stocked merchandise.
·Developed information about specific merchandise.
UNITED WAY Gainesville, FL October 2016 – April 2017
Communications & Marketing Intern
·Managed and updated all social media platforms.
·Set up and hosted events.
·Interfaced with businesses in order to create advertisements.
·Collected and organized community data.
HOBBY LOBBY Gainesville, FL May 2016 – October 2016
Cashier and Fabric Cutter
·Greeted customers, processed sales and payments for goods and provided receipts to customers.
·Advised customers of fabric types while assisting them with selection.
·Measured and accurately cut fabric selected by customers.
Skills
·Self-motivated with ability to implement decisions and set priorities
·Excellent writing and verbal communication
·Proven ability to interact with customers in person, on the phone or via email.
·Well developed teamwork skill that demonstrates leadership and collaboration.
·Proficient in MS Office using Outlook, Word, Excel and PowerPoint
Education
·Buchholz High School Gainesville, FL 2016
Related coursework: High school DECA (Distributive Education Club of America) program organized through the Buchholz Academy of Entrepreneurship. Courses completed:
Principles of Entrepreneurship, Business Management and Law and Business Ownership.
·Santa Fe College Gainesville, FL 2016 - 2018
Major: Business Administration