Sales Service
Resume:
DEIDRE L. BARNES
*********@***.**.***
Orlando, FL 32805
PROVEN PROFESSIONAL ATTRIBUTES
Experience managing deliverables and program activities
Experience prioritizing and organizing work assignments
Experience working in a fast pace environment with the proven ability to meet deadlines
Working knowledge of computer applications and database management EDUCATION
2013 – 2017 Columbia College Orlando, FL
Criminal Justice Administration
2005 Valencia Community College Orlando, FL
1996 - 1999 Jones high School Orlando, FL
EXPERIENCE
June 2014 – Present Universal Studios Orlando, FL
Park Services Team member
Conduct quality control inspections of all assigned areas
Ensure guests are adhering to all Universal Orlando Policies throughout the park
Guest Service: Provide friendly and helpful service to guests. Abide by all guest service standards and code of conduct guidelines established in the Team Member handbook
Special Events: Ensure the cleanliness of all areas during special events
Cooperate with all Park staff, including management
Understand and actively participate in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures, training and Team Member involvement activities October 2011 – March 2013 Transportation America Orlando, FL Driver/Medical Transporter
Transported patients to their required destination
Provide safe, reliable transportation for patients of an outpatient chemical dependency treatment center.
Ensure timely arrival to scheduled programming/appointments
Interacted with patients, families, and hospital staff properly to develop a relationship and ensure patient trust
Use of specialized transport equipment
2
October 2010 – September 2011 Seminole Juvenile Detention Center Orlando, FL Juvenile Detention Officer
Provides day-to-day direct supervision to youth in 24-hour detention facility
Make critical and sound judgments and decisions during crisis or potentially dangerous situations
Communication with offenders, observation and documentation of unit activity.
Prepare, maintain and update records, reports and policies.
Counsel and treat juveniles who are having difficulties entering, adjusting and/or departing detention.
May 2008 – October 2010 MV Transportation Orlando, FL Driver/Medical Transporter
Transported patients to their required destination
Provide safe, reliable transportation for patients of an outpatient chemical dependency treatment center.
Ensure timely arrival to scheduled programming/appointments
Interacted with patients, families, and hospital staff properly to develop a relationship and ensure patient trust
Use of specialized transport equipment
August 2007 – March 2008 Snelling Staffing Services Orlando, FL Parts Technician
Track, receive, inventory and distribute all parts in a timely manner so as to meet all customer vehicle delivery expectations
Checking in and posting of orders into inventory utilizing parts scan technology
Provide exceptional service to all customers and vendors
Provides parts support to service department
October 2006 – July 2007 Boston Market Orlando, FL Delivery Driver
Followed driving security and protection policies and procedures
Greeted customers in the store professionally and in a pleasant manner
Helped with taking phone calls, placing orders and performing prep work for dinner orders
Performed cleaning duties as needed
3
May 2006 – August 2006 Dial America Marketing Orlando, FL Telemarketer
Demonstrated exceptional sales ability and strong interpersonal skills with a persuasive, positive and confident approach.
Scheduled appointments for sales representatives to meet with prospective customers
Achieved sales targets on a month-by-month basis March 2002 – January 2006 First Step Adolescent Services Orlando, FL Residential Assistant
Maintained student safety on campus by ensuring house rules are followed, planned, promoted, and worked properly.
Consulted students with day-to-day problems such as their students and personal lives to help them come up with solutions
Organized programs based on a giving programming model for residents to interact with each other and also to be educated.
COMMUNITY INVOLVEMENT
Candidate – Tiffany Moore, Orange county Commissioner, District 6 - March 2006 – October 2006 Mount Zion Missionary Baptist Church - January 2001 – December 2002
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