Customer Care Representative / Type Writer
Resume:
Maria Gerli
Mangundayao
Independent and reliable individual who works within BPO company handling
insurance account, specifically claims. Ability to multitask and put feet on client’s shoes. Who also believes to be an asset to a good company through high motivation, dedication, passion, and excellence in work. 56 BLK 3 LOT 9 Saint Peregrine
Street Addas 2C Molino 2
Bacoor City, Cavite, Philippines
4102
juliamangundayao21@gmail.c
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EXPERIENCE
Conduent, Pasay, Manila, Philippines — Customer Care Associates
May 2019 - PRESENT
- Ability to handle conflict situations/scenarios
- Proficient at working in a fast-paced environment
- Ability to learn new things
- Patient, excellent communication, persuasion, and listening skills
- Type correspondence, and reports for reprocessing claims upon request
EDUCATION
APEC Schools - Bacoor Branch, M. Alvarez Ext, Bacoor, Cavite — Secondary (Senior High School)
July 2018 - May 2019
Merit Awardee, S.Y. 2017 - 2018
ACE Program Completer, S.Y. 2018 - 2019
Excellence Awardee, S.Y. 2018 - 2019
Bacoor National High School - Molino Main — Secondary
(Junior High School)
June 2016 - April 2017
Feature Article Writer, Won 4th Place in District Level Feature Article Writer, Compete in Regional Level
Progressive Elementary School - Molino Annex — Primary June 2012 - April 2013
PERSONAL INFORMATION
Birthdate: 07-21-1999
Birthplace: Taguig City, Metro
Manila, Philippines 1632
Sex: Female
SKILLS
Customer Service
Problem Solving
Data Entry
Multitasking
Computer Literate
Fast Learner
Analytical Thinking
INTERESTS
Netflix (Films and Series)
Volleyball
Technology
Literature
LANGUAGES
English, Tagalog (Filipino)
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