Manager Front Desk, Marketing Research

Roberta (Bobbi) Schribman

**** ******** ******, **. ****, MN 55116

651-***-****, ******.*********@*****.***

EXPERIENCE

FRONT DESK RECEPTIONIST/CUSTOMER SERVICE Edina, MN

**/**** – 11/2019

Greeting and registering clients in a prompt and professional manner

Notifying appropriate tenant of client arrival

Assisting with coffee, tea or water

Accompanying tenant and/or client to meeting location, if necessary

Answering and directing multiple incoming phone lines

Sorting and distributing mail and packages

Readying deposit for end of day

Making spreadsheets for various tracking, and then continuous tracking

Entering into the corporate system new tenant information

E-Faxing

Typing word documents for various clients

Data Entry

Assist office supervisor with any duties that need working on

Marketing Research Qualitative Manager Edina, MN

08/1997 – 11/2008

Working with clients on the type of research project they need to do

Taking specs and preparing a cost estimate, usually for focus groups

Working out date(s) and times(s) for project

Maintaining a staff of hostesses for groups who will help with food and

registering participants (hiring, training and firing)

Maintaining a staff of telephone recruiters to use a data base for recruiting

qualified participants who fit a particular profile for each individual

project (hiring, training, and firing)

Maintaining data base by keeping track of the number of the times each

person in the family has participated in a project. Also adding new

and removing disqualified participants

Preparing final invoice after project is complete

Assist bosses with anything else that needs doing

EDUCATION Two Year Degree in Dental Assisting

University of Minnesota

One year of general education

One year of Dental Assisting program

Six years working in the field

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