Order management,customer support under sales dustribution
Resume:
R. Shabnam
E-mail: ************@*****.***
Mobile: 098***-*****
Address: # **/*, ***** *****, **.Po.Cy Nagar,
Bharathiyar Street, Chromepet
Hastinapuram, Chennai-600 044
Objective
A challenging and progressive career with an organization where my knowledge & skills will contribute for growth of both the organization and self.
Profile Summary
10 years of experience in Customer support order management, Account Management, ERP/CRM, order processing, vendor management, logistics/inventory management after sales queries etc…. Area of Expertise / Experience
• Customer Support • Order Assigning • TAT Management
• People Management
• Order Processing
• Effective Communication
• Query Management
• Inventory Management
• Order Fulfillment
Professional Experience:1
Lookman Electroplast Industries
Project Co-Ordinator
Sep 2018 – Sep 2019
Professional Experience:2
Rashi Peripherals India Pvt. Ltd,
Manager – Order Management
May 2016 – Aug 2018 Rashi Peripherals India Pvt. Ltd, Professional Experience:3
SoftwareOne India Ltd,
Account Manager-Inside Sales Order Management
Oct 2012 – Apr 2016
Professional Experience:4
Redington Gulf FZE,
Senior Process Executive (Quality),
Feb 2012 – Sep 2012
Professional Experience:5
Ingram Micro India,
Associate – Sales Support/Order Management,
Jun 2005 – Feb 2012
Educational Qualification
Qualification Institute/University Period Grade
M.A. Public Admin Madras University 2002-2004 II
B.A. Economics SIET College, Chennai 1999-2002 II
H.S.C Saviour Jesus School, Chennai 1998-1999 II
Matriculation Saviour Jesus School, Chennai 1996-1997 II Languages Known
English (Proficient), Hindi (Proficient), Tamil (Proficient) Personal Details
Name R.Shabnam
D.O.B 07.11.1981
Status Married
Father K.S.Kasim (Ex-Airman)
Mother K.MeherNisha
Brother K.Shanaz (Indian Army)
Husband M.Rasheedh (Fitness Coach)
Son R.Mohammed Arshad (+2)
Daughter R.Afshana (9th)
Date: Signature:
City:
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