A professional and self-motivated accounting associate with
years of experience in the field of Banking and Finance. PERSONAL PROFILE
+63-918-***-**** / +63-995-***-****
***********@*****.***
Cambridge Village East Bank Road Cainta, Rizal
CONTACT DETAILS:
CAREER HISTORY
Responded to customer requests for products, services and company information. Consulted with outside parties to resolve discrepancies and create effective solutions. Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Collected customer feedback and made process changes exceeding customer satisfaction goals 100%.
CUSTOMER SERVICE REPRESENTATIVE
Teleperformance, January 2018-present
Investigated daily variances uncovered with Transactions and Accounts reports and corrected errors to resolve discrepancies.
Applied mathematical abilities on a daily basis to calculate and check figures in all areas of accounting systems.
Created plans with assisting to remedy financial discrepancies and reconcile issues with account records.
Supervised day bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements. Reported financial data and updated financial records in ledgers and journals. Reconciled account information and reported figures in general ledger by comparing to bank account statement each week and month.
Maintained accurate and complete documentation of all financial department procedures. Reviewed general ledger entries and assessed accurately. ACCOUNTING ASSISTANT
Banco De Oro Unibank, Inc., September 2013 - August 2017 ACADEMIC HISTORY
FAR EASTERN UNIVERSITY
Bachelor of Science Commerce major in Finance, 2005-2010 SKILLS AND ABILITIES
- Financial Reporting
- Payroll Accounting & Tax Computations
- Standard Cost Analysis & System Automation
- Accounts Receivable & Accounts Payable
- Bookkeeping and Transaction Archiving
PATRICK
JOHN AU
Customer Service Representative