Customer Services Specialist

JESSICA VAZQUEZ

407-***-**** *******.*****@*****.*** 8347 Golden Prairie Dr

Tampa, FL 33647

PROFILE

Goal-directed, results-oriented professional with a strong customer service background and education. Skilled communicator, persuasive and adaptable. Self-motivated with high energy, initiative, and focus. Keen insight into the needs and views of others-able to identify issues or problem areas and form initiative solutions. Areas of strength include:

• Client/Community relations Flexible/Assertive/ Adaptable Fluent in Spanish and English

• Presentation/Training Problem Solving/ Decision Making

• Documentation/ Writing Communication/ Negotiation EDUCATION

Everest University Orlando, FL May 2013

Pharmacy Diploma

Freedom High School Orlando, FL June 2008

High School Diploma

CERTIFICATIONS

• CPR HIV/OSHA

• HIPPAA ACCUSOSE/PYXIS

WORK EXPERIENCE

West Minster pharmacy services June 2013 - May 2016 Pharmacy Billing

Sally’s Beauty Supply, October 2012 - June 2013

Customer Service

Payless Shoe Source November 2009 - Feb 2012

Assistant Manager

ACCOMPLISHMENTS

• Executing monthly sales goals

• Frequently commended by management for having a positive attitude towards work and customers.

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